Naz Sayyar
Mississauga,ON
Summary
Dedicated Hospitality Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Associate Manager
The Pulpit Club
Caledon, ON
07.2020 - Current
- Maintained energy and enthusiasm in a fast-paced environment, by leading part-time summer employees to execute daily services, golf tournaments and corporate outings
- Built and maintained relationships with new and existing clients while providing a high level of expertise.
- Took charge of all hospitality functions by creating private menus and chose the appropriate food and beverages to accommodate all guests attending
- Created a positive member / guest experience
Assistant Food & Beverage Manager
The National Golf Club Of Canada
Vaughan, ON
06.2014 - 06.2020
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Responded to customer complaints, addressing concerns and distress with amicable interactions.
- Purchasing of all Alcoholic & Non-Alcohlic Beverages
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
Education
BBA - Hospitality
Ryerson University
Toronto, ON04.2014
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Data Entry
- Multitasking Abilities
- Analytical and Critical Thinking
- Planning and Coordination
- Attention to Detail
- Teamwork and Collaboration
- Decision-Making
- Problem-Solving
- Excellent Communication
- Active Listening
Certification
- Smart Serve
- The Founders Journey An Entrepreneurial Process (Western University)
- International Sommelier Guild Level 1
Hobbies
Sports
- Basketball
- Soccer
- Hockey
- Golf
- Formula 1 Car Racing
Timeline
Hospitality Associate Manager
The Pulpit Club
07.2020 - Current
Assistant Food & Beverage Manager
The National Golf Club Of Canada
06.2014 - 06.2020
BBA - Hospitality
Ryerson University
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