Dynamic Security Officer with a proven track record at Inter-Con, excelling in emergency response and incident reporting. Recognized for exceptional customer service and keen observation skills, I effectively managed safety compliance and access control, ensuring a secure environment. Fluent in multiple languages, I bring strong problem-solving abilities to every situation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Officer
Inter-Con
Pasadena
01.2025 - Current
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Maintained accurate logs of all security related activities.
Performed first aid and CPR when necessary during emergency situations.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Reported safety hazards for remediation response.
Recognized by management for providing exceptional customer service.
Identified suspicious activity to determine appropriate response.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Monitored security cameras to identify and respond to suspicious activity.
Checked for safety hazards and took corrective action when necessary.
Assisted in the development and implementation of security policies and procedures.
Observed patrons and customers to quickly address security situations.
Responded to alarms and conducted investigations as required.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Security Guard
NCS Security - Private SGC
San Francisco
03.2023 - 11.2024
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Patrols the area, keeps an eye on access points, and uses surveillance equipment to protect the people and the property.
Looks into occurrences, security breaches, and other concerning conduct
Records events, data, observations, and surveillance activity to complete reports
Other duties include greeting employees or customers, checking visitors in and out, securing assigned posts, patrolling stores or grounds on foot, patrolling in a vehicle, answering and making phone calls, and reporting incidents.
Security Guard
Atlas Food Market
Oakland
10.2022 - 11.2023
Patrolled and observed the property in a corporate car, on a bicycle, and on foot.
Pre-employment background checks on potential employees were carried out as part of the company's dedication to upholding a safe working environment.
Increased overall security through routine patrols and surveillance system monitoring.
Encouraged community education initiatives and public awareness campaigns to inform people about preventing false alarms, and complying with them.
Examined doors, windows, and gates to verify security.
Reported suspicious activities and persons to law enforcement.
Completed full building and grounds patrols to spot and investigate concerns.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Security Guard
Java Security
Oakland
07.2010 - 04.2014
Events, buildings, warehouse, apartments.
Ensured the proper functioning of security equipment, performing routine checks and maintenance tasks.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Patrolled and monitored the premises in company vehicles, on bicycles, and on foot.
Issued access cards to authorized personnel to monitor access points.
Wrote detailed reports of all security breaches and investigations.
Responded quickly to emergency situations to assess and deflect issues.
Customer Service
Walgreens
Berkeley
08.2005 - 03.2006
Run photocopiers, assist customers, check in and out, print orders, any extra task that the supervisor Assign gave outstanding customer service by promptly responding to inquiries and skillfully handling any problems that sprang up
Kept thorough records of every job that was finished, offering useful information for future reference, or study.
Customer Service
Power Parker
Emeryville
01.2004 - 04.2004
Make the blinding cover, the binding materials, and the package handling
Any extra task that the supervisor assigns Excellent communication abilities, both vocal and written
Self-driven and possessing a strong sense of accountability
Customer Service
Copy Central
Berkeley
11.2000 - 09.2003
Handled cash register, assisted with printing production.
Implemented project management techniques to overcome obstacles and increase team productivity.
Hosted forums for current and prospective customers to share concerns, thoughts, and ideas.
Provided backup to the front desk to step in and assist with various tasks whenever the employee was absent or at lunch.
Established positive relationships with clients through proactive communication and attentive listening skills.