Na’Shaye Lewis
Lake Elsinore
Summary
Dynamic administrative professional with over a decade of proven success in executive support, human resources, and operations management across healthcare, corporate, and service industries. Skilled in streamlining workflows, improving team performance, and ensuring compliance with regulatory standards. Recognized for exceptional organizational skills, meticulous attention to detail, and dedication to delivering excellence in administrative services.
Overview
14
14
years of professional experience
Work History
Job Coach
Arroyo Developmental Services
04.2024 - Current
- Designed and implemented employment plans for individuals with disabilities, fostering job independence
- Delivered one-on-one training to improve professional and social engagement skills
- Prepared and maintained detailed reports to monitor client progress and outcomes
Credit & Collections Specialist I
Tireco, Inc.
12.2020 - 04.2023
- Ensured accurate account reconciliation and optimized collection processes, exceeding financial targets
- Maintained strong client relationships while resolving payment discrepancies efficiently
Human Resources Consultant
Oak Park Manor, LP
12.2019 - 06.2020
- Boosted employee retention by10% through revamped HR policies
- Spearheaded recruitment campaigns focused on diversity and compliance
Staffing Clerk
Kaiser Permanente
08.2014 - 03.2019
- Managed staffing schedules for over1,150 employees, maintaining compliance with labor protocols
- Oversaw payroll operations, resolving discrepancies promptly
Administrative Assistant/Medical Secretary
Cedar-Sinai Medical Center
04.2011 - 04.2012
- Provided administrative support to executive medical staff, ensuring seamless operational workflows
- Streamlined patient communication and schedule coordination to enhance service quality
Education
Master of Science - Healthcare Management
University of La Verne
05.2017
Bachelor of Science - Business Administration: Management of Technology
University of La Verne
05.2010
Associate of Science - Pharmacology
American Career College
10.2009
Skills
- Executive & Administrative Support
- Human Resources Compliance & Leadership
- Payroll, Timekeeping & Account Management
- Operational Process Optimization
- Microsoft Office Suite, SAP, NetSuite, Workday, Epic
- Staff Coordination & Scheduling
- Financial Reporting & Data Analytics
- Public Speaking & Training Facilitation
Timeline
Job Coach
Arroyo Developmental Services
04.2024 - Current
Credit & Collections Specialist I
Tireco, Inc.
12.2020 - 04.2023
Human Resources Consultant
Oak Park Manor, LP
12.2019 - 06.2020
Staffing Clerk
Kaiser Permanente
08.2014 - 03.2019
Administrative Assistant/Medical Secretary
Cedar-Sinai Medical Center
04.2011 - 04.2012
Master of Science - Healthcare Management
University of La Verne
Bachelor of Science - Business Administration: Management of Technology
University of La Verne
Associate of Science - Pharmacology
American Career College
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