Nash Rutegeza
Calgary
Summary
Experience bilingual Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility.
Overview
9
9
years of professional experience
Work History
Personal Trainer
Contractual
03.2021 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Used apps such as Everfit and Trainerize to manage my clients progress and fitness goals.
Sales Team Lead
Distributel Communications
10.2019 - 02.2021
- Increased sales revenue by implementing targeted sales strategies as designed by the Operations team.
- Developed a high-performing sales team through regular coaching sessions, company provided skill development workshops, and performance evaluations.
- Acted as a help desk for 10 sales agents, answering sales and product related questions as well as occasionally taking client escalated calls.
Bilingual Inbound Sales Specialist
Distributel Communications
03.2016 - 10.2019
- Boosted sales revenue by effectively upselling and cross-selling reseller internet and VOIP products to bilingual clientele on a salary + commission basis.
- Attained high levels of customer satisfaction through empathetic listening, understanding unique needs, and offering relevant solutions.
- Collaborated closely with other departments to ensure streamlined resolution of client concerns.
- Guided customers through the purchasing process by simplifying complex product information into easy-to-understand terms.
- Achieved consistent performance metrics (KPI) by maintaining exceptional call quality standards for all inbound inquiries from English and French callers.
Education
High School Diploma -
Port Moody Secondary School
Port Moody, BCCertificate - Microsoft 365 Fundamentals Certificate
Microsoft
01-2025
Skills
- Upselling and cross selling
- Team collaboration
- Relationship building
- Sales team motivation
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Personal Trainer
Contractual
03.2021 - Current
Sales Team Lead
Distributel Communications
10.2019 - 02.2021
Bilingual Inbound Sales Specialist
Distributel Communications
03.2016 - 10.2019
High School Diploma -
Port Moody Secondary School
Certificate - Microsoft 365 Fundamentals Certificate
Microsoft
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