Naseem Khatol
Toronto,ON
Summary
A motivated graduate of Toronto Metropolitan University with a background in Business and Technology Management and a record of achievement. I am excellent at problem-solving and have a solid history in creating contracts and analytical tools like Excel, PowerPoint, and Microsoft Office. I also have strong communication, management, organizational, and team-bonding skills. I am well-equipped to drive company growth through efficient project planning, management, and strategic leadership thanks to my education in business technology management and project development as well as my real-world experience in sales, customer service, and co-op work. As the 2027 recipient of the Leadership Award, and with a 3.67 GPA I'm dedicated to helping the organization succeed and grow.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Fido Wireless
06.2023 - 09.2025
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Scheduled appointments and managed master calendar.
- Trained and mentored new sales representatives.
Co-Op Student
RBC Royal Bank
09.2023 - 08.2024
- Worked in team environment to maintain high levels of productivity.
- Shadowed personnel, learning safe and effective operation of systems.
- Maintained clean work areas, washing supplies and wiping surfaces thoroughly.
- Assisted in special projects, working with supervisors in timely delivery of services.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Drafted, reviewed and negotiated contracts and other legal documents to support client needs.
Volunteer, Conservative Party Representative.
CampaignOffice
07.2021 - 12.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Represented conservative party at campaign office.
Education
Bachelor of Commerce - Business Technology Management
Toronto Metropolitan University
Toronto, ON06.2027
Skills
- Communication
- Management
- Organization
- Team Bonding
- Problem-solving
- Contract Development
- Analytical
- Excel, Powerpoint, Microsoft Office, Word
- Project planning
- Project Management
- Project Development
Timeline
Co-Op Student
RBC Royal Bank
09.2023 - 08.2024
Sales Advisor
Fido Wireless
06.2023 - 09.2025
Volunteer, Conservative Party Representative.
CampaignOffice
07.2021 - 12.2021
Bachelor of Commerce - Business Technology Management
Toronto Metropolitan University
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