Narmeen Rizvi

• Enhanced customer satisfaction by investigating non-conformances and initiating Corrective Action Reports (CARs), warranting precision, timely resolution, and adherence to quality standards
• Analyzed and reported trends and metrics related to Quality Management Systems to drive opportunities for improvement
• Conducted ISO 9001:2015 and ISO14001:2008 internal audits and facilitated external audits to verify compliance with regulatory requirements
• Executed HACCP audits ensuring food safety and compliance with regulatory standards
• Liaised with internal departments, management and external stakeholders including customers, suppliers, contractors, and carriers to gather and disseminate critical information across sites
• Governed change control activities and communicated effectively with customers to ensure seamless transitions
• Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities
• Prepared and organized management review meetings to evaluate performance and drive strategic decisions
• Drafted and collaborated on deviation reports, revision of controlled documents, and SOPs ensuring precision and alignment with regulatory and quality standard requirements
• Responded promptly to customer and supplier inquiries regarding quality information to maintain strong relationships
• Facilitated training sessions on Quality Management System principles to enhance staff knowledge
• Authorized the release of imported pharmaceutical drug(API) consignments in compliance with government regulatory bodies such as Health Canada
• Implemented quarantine and process deviation protocols and oversaw material disposition following a thorough investigation
• Maintained updated knowledge and implementation of industry best practices such as GMP, GLP, OHSA, environmental sustainability, risk management, and continuous improvement processes.

• • Drafted daily production quality control reports, emphasizing identified issues in production and suggested improvements
  • Documented quality deviation reports, process deviation, and quarantined reports
  • Ensured substandard raw materials did not enter the production line and finished products met quality criteria according to customer needs
  • Recalled and evaluated rejected products from customer companies stored in external warehouses
  • Executed daily production inspections for visual defects, process defects, and product defects
  • Determined the application of extrusion and thermoforming material codes and managed warehouse quarantine operations for materials
  • Operated CMS, slit-software, extrusion, and thermoforming Andon systems
  • Dispositioned quarantined materials by transferring, voiding, scraping, or reworking products with defects
  • Constructed and edited product labels, slit-roll labels, skid labels, and packing labels
  • Documented and received all incoming bulk resin (HIPPS, GPPS, PET, OPS), assigned silos for storage, and implemented contamination control through core sampling
  • Managed quality control by organizing master log books and production documentation
  • Performing composition quality inspections on in-line and finished samples by various methods such as Melt index, repel moisture test, stress testing, drop dart impact, and coefficient of friction testing –kinetic/ static
  • Visual quality testing: Anti-fog application, transmittance, clarity, haze, color, gloss measurements, and silicone concentration
  • Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.

• Assisted lead scientists by executing experiments and preparing reports of analyzed data to communicate research results effectively
  • Prepared laboratory reagents and solutions following established procedures and formulas
  • Performed troubleshooting and preventative maintenance on laboratory equipment and instruments to ensure proper functioning
  • Executed comprehensive material testing to validate production quality, encompassing MFR, color coordination, impact resistance, indentation hardness, flexibility, adhesion strength, tensile strength, electrical resistance, corrosion resistance, etching resistance, nitrogen aging, and thermal expansion
  • Ensured laboratory safety through regular inspections, preparation of monthly safety audit forms, and adherence to 5S principles
  • Managed sample tracking, observation recording, log book creation, and report preparation for finished products
  • Optimized inventory to minimize waste and maintain adequate supply levels
  • Enhanced result accuracy by meticulously attending to detail during test execution
  • Maintained a clean and organized laboratory environment to support efficient work practices and high-quality results.