Narly Rodriguez

• Processing and approving purchase orders for goods and services as requested using enterprise procurement software with exceptional level of accuracy and attention to detail.
• Ensuring that all internal company policies, legal review and procedures relating to purchasing are met/completed.
• Contract reviews with focus on financial aspects, including negotiation of payment terms and other conditions to ensure favorable agreements for the organization.
• Created, negotiated, and followed up on purchase orders totaling CAD 60,000,000 annually, ensuring efficient procurement processes and maintaining strong vendor relationships.
• Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
• Ensuring pricing is consistent with the Budget & Preparing and submitting detailed reports.

• Respond customer inquires, providing purchase orders status, forecasting, daily meeting with the customers to deal with current or new requirements.

• Entering, processing and tracking purchase orders in behalf the customer, verify stock level and inform in weekly basics.

• Coordinate inbound international shipments with the associated warehouses.

• Monitoring and interpreting the forecast versus warehouse daily targets, prioritizing rush orders placed by the customer.

• Assist to investigate in behalf of the customer non compliance order such a service failure, damage goods, etc. Identify root cause and define service recover.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.

• Efficient fulfillment of Order to Supplier, ensuring accuracy on shipping instructions and order status.

• Managed approximately 40 incoming calls, and emails per day from customers.

• Negotiating rates and delivery conditions with carriers and freight forwarders.

• Built a strong relationship with all overseas’ vendors by constant communication, with a focus on customers’ requirements.

• Tracking the progress for each procurement and delivery plan until the shipment arrives

• Constant Analysis of the sales data to improve or optimize the sourcing channels.

• Created, negotiated, and followed up on purchase orders totaling CAD 60,000,000 annually, ensuring efficient procurement processes and maintaining strong vendor relationships, work with Product Manager to build overseas product lines.
• Sourcing and validating new vendors.
• Providing customers support regarding their cargo status, resolve issues and clarify any doubt they may have.

• Reviewed and update customer´s loan applications to determine eligibility.
• Analyzed customer information, verify and certify data using multiple web-based applications
• Answered existing and potential customer inquiries with accuracy and urgency.
• Generated new leads through inbound calls from interested applicants and set up new accounts over the phone.

• Assisted Customers' requirements regarding day-to-day financial transactions.
• Carried out administrative duties such as filing, copying, binding, scanning, etc.
• Maintained supplies inventory controlling inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Exceeded accuracy during cash out- process incurring very minimal miscounting.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Executed Purchase Orders.
• Coordinated with logistics providers to optimize shipping routes, reducing transportation costs, and improving overall supply chain efficiency.
• Tracked cargos and resolved any issue that may occur during the transit time.
• Delivered accurately estimated ship by dates to properly set customer expectations and billing forecasting
• Kept up to date clients with the status of the loads.
• Coordinated the dispatching of the merchandise from the warehouse to the client´s location.
• Checked the import documentation to detect discrepancies and corrected then before the cargo arrives.
• Verified all documents necessary to do the custom clearance.