Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Narlou Sanita

Iriga City,Camarines Sur

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

21
21
years of professional experience

Work History

Small Business Owner

M8 Sticker Printing Services
01.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Promoted business via social media to generate leads and maximize brand identity.

Restaurant Supervisor

Zaki Fast Food
04.2008 - 04.2014
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.

Stock Controller

Mendrez Company
05.2007 - 10.2007
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Determined and performed appropriate adjustments of authorized stock levels.

Sales Clerk

Toby’s Sport Arena
12.2006 - 01.2007
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Service Crew Member

Jollibee
06.2003 - 11.2003
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Education

No Degree - Technical Drafting

Don Honorio Ventura College of Arts And Trade
Pampanga, Philippines
03.2004

High School Diploma -

Pampanga High School
Pampanga, Philippines
03.2002

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Business marketing
  • Customer Service
  • Team Coordination
  • Hospitality
  • Staff Training
  • Guest Relations
  • Staff Supervision
  • Verbal and written communication
  • Strong Work Ethic

Languages

English
Professional Working

Timeline

Small Business Owner

M8 Sticker Printing Services
01.2023 - Current

Restaurant Supervisor

Zaki Fast Food
04.2008 - 04.2014

Stock Controller

Mendrez Company
05.2007 - 10.2007

Sales Clerk

Toby’s Sport Arena
12.2006 - 01.2007

Service Crew Member

Jollibee
06.2003 - 11.2003

No Degree - Technical Drafting

Don Honorio Ventura College of Arts And Trade

High School Diploma -

Pampanga High School

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Narlou Sanita