Narjinder Singh
Brampton,ON
Overview
3
3
years of professional experience
Work History
Aircraft Fueler
Menzies
Etobicoke, Ontario
05.2023 - Current
- Inspected aircraft fuel tanks for leaks and contamination.
- Loaded fuel into aircraft using pumping equipment.
- Ensured proper documentation of all fueling operations.
- Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
- Performed daily maintenance checks on refueling vehicles and pumps.
- Monitored weather conditions prior to fueling operations.
- Adhered to safety regulations when handling hazardous materials.
- Inspected fuel hoses for wear and tear before use.
- Cleaned up any spills that occurred during the course of refueling operations.
- Monitored arrival, parking, refueling, loading and departure of aircrafts.
Security Officer
Defender
Brampton, Ontario
06.2024 - 08.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Customer Service Representative
Pearson Doors
Mississauga, Ontario
12.2021 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Mentored junior team members and managed employee relationships.
Forklift Operator
Ikea
Etobicoke, Ontario
06.2021 - 07.2022
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Kept record of daily activities such as number of items moved or handled throughout the day.
Shuttle Driver
Avis and Hurtz
Etobicoke, Ontario
07.2021 - 03.2022
- Completed daily pre-trip inspections of the vehicle, including checking fluid levels and tire pressure.
- Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
- Observed traffic laws and followed established routes and schedules.
- Reported any incidents or irregularities during shift to supervisor or dispatch team.
- Notified dispatch of delays due to traffic or other conditions.
- Adhered to all safety regulations set forth by the Department of Transportation.
- Recorded trip details such as time, route, stops made, fares collected, mileage driven., into logbook at end of each shift.
Education
High School Diploma -
Hanson College
Brampton, ON12-2031
Skills
- Mechanical Aptitude
- Critical thinking abilities
- Work Area Cleanliness
- Physical Strength and Stamina
- Decision-making capabilities
- Interpersonal Skills
- Analytical Thinking
- Time Management
- Fire extinguishing and oxygen systems
Timeline
Security Officer
Defender
06.2024 - 08.2024
Aircraft Fueler
Menzies
05.2023 - Current
Customer Service Representative
Pearson Doors
12.2021 - 04.2023
Shuttle Driver
Avis and Hurtz
07.2021 - 03.2022
Forklift Operator
Ikea
06.2021 - 07.2022
High School Diploma -
Hanson College