Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
AccountManager
Narjes Azizi

Narjes Azizi

UX researcher
Windsor,ON

Summary

Researcher enthusiastic about supporting advancements in User Experience (UX) and qualitative research. Passionate about increasing knowledge to drive growth and needed improvements. Ready to apply knowledge and +10 years of experience in research.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Researcher

University of Windsor
Windsor, ON
08.2022 - Current
  • Analyzing data from interviews and coding and preparing thefinal model, and introducing themes related to each project
  • Conducted usability testing and integrated feedback into revisions.
  • Collaborated with theleadership team to identify relevant questions and determine the best collection methods.
  • Holding qualitative research methodology workshops for graduates students
  • Supervising psychology master students to conduct the interview and focus groups meetings

Researcher

Bank Mellat
Tehran, Iran
02.2016 - 12.2021
  • Developed user flows and interface designs from abstract needs.
    Presented management and design teams with the benefits and drawbacks of various design methodologies.
  • Presentations, personas, scenarios, prototypes, and design requirements have all been used to show answers to complicated design issues.
  • Drove the alignment of the user-centered design process, HR and customer needs, and technological considerations to provide effective UX research.
  • Tested for usability and incorporated suggestions into changes.
    User needs and functional requirements were determined using observational data from contextual studies, interviews, and field observations.
  • Collaborated with the company's development team, staff, and management to develop designs properly from conception to launch.
    Helped with training, directing, and managing new hires.
  • In analyzing problems and examining questionnaires supplied by units, the status quo was looked into and turned into the desired scenario.

Expert in Methods Analysis

Bank Mellat
Tehran, Iran
08.2010 - 02.2016
  • Preparing the financial and operational reports of the general directorate
  • Leading the Electronic Supply Chain
  • Organizing and working on the educational interface and designer training courses for staff associated with the supply chain of the bank
  • Accumulating employee performance evaluation reports
  • Holding two seminars for the Bank's Supply Chain
  • Managing Projects for database providers
  • Revised user flows and designs based on design reviews, usability testing, A/B testing and other analytics, customer support feedback and other sources of input.

Education

Ph.D. - Social Sciences

Islamic Azad University of Iran
Tehran
2012.09 - 2017.09

Skills

  • Design, layout and typography
  • Search engine optimization
  • Heuristic evaluation
  • Interactive prototypes
  • Integrating user feedback
  • Human factors
  • Human behavior research experience
  • Strong communication skills
  • Research Methods
  • User Training
  • User Research
  • Focus Group
  • Informational Interviews

Languages

Fluent in English, Persian

Affiliations

  • Certificate of “UX capstone” from Coursera website
  • Certificate of “UX research” from Edx website
  • Certificate of “what is data science” from Coursera website
  • Honorary project director at Nobel institution environmental peace, Canada
  • Top researcher of Bank and introduced to the Monetary and Banking Research Institution (Central bank of Islamic Republic of Iran)

Timeline

Assistant Researcher

University of Windsor
08.2022 - Current

Researcher

Bank Mellat
02.2016 - 12.2021

Ph.D. - Social Sciences

Islamic Azad University of Iran
2012.09 - 2017.09

Expert in Methods Analysis

Bank Mellat
08.2010 - 02.2016
Narjes AziziUX researcher