NARJEET GILL
Airdrie,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level process assistance position. Ready to help team achieve company goals. Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems and educating to manage processes effectively.
Overview
15
15
years of professional experience
Work History
Process Associate
Amazon
09.2018 - 12.2023
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Monitored and reported on process performance to verify compliance with established standards.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Supervisor
Wendys Restaurant
10.2008 - 09.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
Bachelor of Science - Science
Delhi Univerty
03.2004
Skills
- Trend Tracking
- Paperwork Processing
- Process Analysis
- Report Analysis
- Inventory Management
- Data Analysis
- Project Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Process Associate
Amazon
09.2018 - 12.2023
Supervisor
Wendys Restaurant
10.2008 - 09.2018
Bachelor of Science - Science
Delhi Univerty
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