Narinder Kaur
Prince George,BC
Summary
Dynamic leader with proven problem-solving and team supervision skills, honed at Chopped Leaf and Sandman Signature Hotel. Excelled in fostering teamwork and collaboration, significantly enhancing team productivity and customer satisfaction. Expert in maintaining high-quality standards and creating efficient, motivated teams.
Overview
4
4
years of professional experience
Work History
Team Leader
Chopped Leaf
08.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Crew Member
Macdonals
04.2021 - 08.2021
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
House Keeper
Sandman Signature Hotel
07.2020 - 07.2021
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Post Diploma in Tourism And Hotel Management
College of The New Caledonia
Prince George, BC12.2021
Post Graduation Diploma in Computer Science
Sant Hira Das Kanya Maha Vidyalaya, Kapurthala
Punjab, India05.2018
Bachelor of Arts - Arts
Sant Hira Das Kanya Maha Vidyalaya, Kapurthala
Punjab, India04.2017
Skills
- Problem-Solving
- Team Supervision
- Team motivation
- Teamwork and Collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Team Leader
Chopped Leaf
08.2021 - Current
Crew Member
Macdonals
04.2021 - 08.2021
House Keeper
Sandman Signature Hotel
07.2020 - 07.2021
Post Diploma in Tourism And Hotel Management
College of The New Caledonia
Post Graduation Diploma in Computer Science
Sant Hira Das Kanya Maha Vidyalaya, Kapurthala
Bachelor of Arts - Arts
Sant Hira Das Kanya Maha Vidyalaya, Kapurthala
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