Summary
Overview
Work History
Education
Skills
Languages
Timeline

Nariman Hallaq

Surrey,BC

Summary

Dynamic professional with a proven track record in enhancing customer experience at Herbal Shop through expert upselling strategies and shop organization. Excelled in quality control at Koton & Zara, ensuring product excellence. Skilled in social media marketing and performance tracking, I elevate team performance and customer satisfaction. Passionate about leveraging interpersonal skills and technical expertise to drive success.

Overview

16
16
years of professional experience

Work History

Shop Seller

Herbal Shop
01.2013 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Greeted customers entering store and offered assistance with requirements.
  • Organized shelves to remove slow moving items and add new merchandise.

Teaching Assistant

School Specialty
02.2017 - 04.2020
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.

Clothing Quality Control

Koton ,zara
03.2013 - 01.2018
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.

Teacher

School Specialty
01.2009 - 02.2011
  • Developed and implemented classroom routines to address varying student needs.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Created and developed lesson plans to meet students' academic needs.

Education

High School Diploma -

Aleppo University , Halab, Syria

High School Diploma -

Invergarry Adult Education , Surrey, BC
02-2025

Skills

  • Upselling strategies
  • Product Demonstration
  • Performance Tracking
  • Point of sale systems
  • Social Media Marketing
  • Power Tools
  • Shop organization

Languages

Arabic
Native or Bilingual
English
Professional Working
Turkish
Professional Working

Timeline

Teaching Assistant - School Specialty
02.2017 - 04.2020
Clothing Quality Control - Koton ,zara
03.2013 - 01.2018
Shop Seller - Herbal Shop
01.2013 - Current
Teacher - School Specialty
01.2009 - 02.2011
Aleppo University - High School Diploma,
Invergarry Adult Education - High School Diploma,

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Nariman Hallaq