Dedicated and versatile professional with hands-on experience in hospitality, food service, and retail management. Proven ability to provide excellent customer service, assist in kitchen operations, manage sales, and maintain efficient workflows. Seeking to leverage skills in a dynamic environment that values teamwork and customer satisfaction.
- Supported head chefs in food preparation, including chopping, assembling ingredients, and cooking.
- Maintained cleanliness and organization in the kitchen, adhering to food safety standards.
- Assisted in the setup and breakdown of kitchen stations, ensuring timely service.
- Managed and prepared food items for special dietary needs and orders.
- Helped with inventory and restocked kitchen supplies as needed.
- Provided excellent customer service, ensuring guest satisfaction by taking orders, delivering food, and addressing concerns promptly.
- Worked collaboratively with kitchen and bar staff to ensure efficient and accurate food and drink delivery.
- Managed cash register and processed transactions using POS systems, ensuring accuracy in billing.
- Helped maintain cleanliness of the dining area and ensured health and safety regulations were followed.
- Upsold daily specials, improving restaurant sales by promoting high-margin items.
- Operated the cash register, processed payments, and provided change in a fast-paced environment.
- Ensured smooth customer transactions by maintaining a friendly and helpful demeanor.
- Assisted customers with inquiries, menu selections, and special requests, enhancing the overall experience.
- Managed opening and closing procedures for cash drawers, ensuring accurate financial records.
- Assisted in inventory control, tracking stock levels, and reporting discrepancies.
Customer Service Excellence
- Cash Handling & POS Systems
- Sales & Upselling Techniques
- Inventory Management & Stock Control
- Food Safety & Kitchen Sanitation
- Team Collaboration & Communication
- Time Management & Multitasking
- Leadership & Staff Training