Nargiz Ahmadova
Edmonton,Alberta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable support and care professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to advance the cause of child and youth care and education. Always ready to step in and help with any need.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Educational Assistant (Intern)
Forest Heights School
Edmonton , AB
10.2023 - 12.2023
- Conducted small-group instruction as directed by the teacher.
- Assisted teachers in preparing and organizing educational materials for classroom activities.
- Provided support to students with special needs, including those with physical, behavioral and learning disabilities.
- Implemented behavior management strategies to ensure a safe learning environment for all students.
- Promoted effective study habits among students through one-on-one coaching sessions.
- Collaborated with teachers to develop individualized plans for students who require additional support or enrichment activities.
- Helped create an engaging and positive learning atmosphere through creative activities.
Customer Care Manager
Delta Mart
, Lahore, Pakistan
05.2015 - 03.2020
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Performed duties and provided service in accordance with established operating procedures and company policies.
Sales Associate
Peoples Jewellers
Ottawa
02.2007 - 12.2011
- Provided positive first impressions to welcome existing, new and potential customers through personalized care and attention.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant product and service information.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided customer feedbacks to the general manager in order to improve sales.
Teacher Helper
Mini Muffin
Ottawa
12.2010 - 06.2011
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with supervision and care of group of 15 children.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Education
Diploma With Honors - Child And Youth Services Worker
CDI College
Toronto, ON12-2023
Course - Introduction To Psychology
Carleton University
05.2011
BBA - Finance And Credit
Western University
06.2005
Skills
- Technical knowledge and experience to work with children and youth effectively
- Strong communication skills in English, Russian, Turkish; can speak Urdu/Hindi and some Punjabi
- Proficient in report writing and computer Skills
- Experienced in small group and individual instruction & assistance
- Ability to organize and prioritize in intense work environment
- Strong work ethic and reliability
- Ability to work effectively with people from diverse social and cultural backgrounds
Certification
- Standard First Aid and CPR-C
- Suicide Intervention Skills Training
- Non-violent Crisis Intervention (NCI)
- Psychological First Aid for Others
- Psychological First AidSelf Care
- Brain Course
- Enriched Academy
Timeline
Educational Assistant (Intern)
Forest Heights School
10.2023 - 12.2023
Customer Care Manager
Delta Mart
05.2015 - 03.2020
Teacher Helper
Mini Muffin
12.2010 - 06.2011
Sales Associate
Peoples Jewellers
02.2007 - 12.2011
Diploma With Honors - Child And Youth Services Worker
CDI College
Course - Introduction To Psychology
Carleton University
BBA - Finance And Credit
Western University
- Standard First Aid and CPR-C
- Suicide Intervention Skills Training
- Non-violent Crisis Intervention (NCI)
- Psychological First Aid for Others
- Psychological First AidSelf Care
- Brain Course
- Enriched Academy
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