Detail-oriented and results-driven QA/Automation Engineer with over 11 years of experience in software testing of web-based and client/server applications across the Insurance, Finance, and Telecom domains. Adept at working within both Agile (Scrum) and Waterfall environments throughout all phases of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Skilled in manual testing of UI, client, and web applications, with expertise in designing test scenarios, writing and executing test cases, analyzing defects, and collaborating with development teams to ensure timely issue resolution. Proficient in various testing types, including Functional, Regression, Integration, System, UAT, Black Box, End-to-End, Load, Volume, Performance, and Business Process Testing. Strong background in API testing using SOAP UI and Postman, with working knowledge of JMeter, and experience validating both SOAP and RESTful services in XML and JSON formats. Experienced in automation testing using Selenium WebDriver and well-versed in defect management tools such as Quality Center (ALM), JIRA, and Team Foundation Server (TFS). Recognized for strong time management, adaptability, and the ability to thrive under pressure while delivering high-quality results in fast-paced, deadline-driven environments.