Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nareshni Nair

East Palo Alto

Summary

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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Hospitality Manager

Channing House
11.2024 - Current
  • Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
  • Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
  • Organized special events and promotions, resulting in increased bookings and repeat business.
  • Ensured compliance with industry standards and regulations through regular audits and inspections.
  • Improved staff performance by providing comprehensive training programs focused on customer service skills.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances.
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Implemented successful strategies to increase customer satisfaction.

Supervisor/Senior Supervisor

Sodexo Food Service
10.2008 - 11.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Server

Sodexo Food Service
09.2007 - 10.2008
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

History

Carlmont High School
San Carlos, CA
06.2006

Skills

  • Employee scheduling
  • Staff training and development
  • Guest relations management
  • Health and safety compliance
  • Fine-dining expertise
  • Food safety regulations
  • Reservation systems
  • Eco-friendly practices
  • Complaint handling
  • Banquet operations
  • Wine and beverage service

Certification

Servsafe

Timeline

Hospitality Manager

Channing House
11.2024 - Current

Supervisor/Senior Supervisor

Sodexo Food Service
10.2008 - 11.2024

Server

Sodexo Food Service
09.2007 - 10.2008

History

Carlmont High School

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Nareshni Nair