NARDIA NEVERS
North York
Summary
To provide the best personal support care to our clients while nurturing a positive and safe environment.
Supportive Personality Knowledge of Dementia and Dialysis Client Care Experience operating mechanical lifts and wheelchair mobility Documentation Rehabilitation Protocol Housekeeping and Meal Preparation Training Infection Control and Sterile Procedures Provide clean, safe and calm environment
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Personal Support Worker
Downsview long-term care Facility
Toronto
09.2018 - Current
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Observed clinical conditions of patients while providing direct patient care services.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Ensured that all necessary supplies are available for providing quality patient care.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Supported bathing, dressing and personal care needs.
- Followed care plan and directions to administer medications.
- Organized oral medications for clients following dosage and schedule requirements.
- Helped clients get in and out of beds and wheelchairs.
Downsview Long Term Care Facility
North York
04.2018 - Current
- Provide ADL care for approximately 6 to 8 clients daily
- Assist special needs clients
- Maintain Client Records and client confidentially at all times
- Assist Feeding, Bathing and Maintaining Clean Environment
- Transport clients to medical appointments
- Provide Physical and Emotional Support
- Work closely with team to provide excellent client care
- Work over-time and holidays
01.2019 - 01.2020
01.2016 - 01.2020
Education
Personal Support Worker Diploma -
CLI College
Medical Receptionist Diploma -
Academy of Learning Business College
Pharmacology & Medication Certificate -
CLI College
Skills
- Client care
- Personal hygiene assistance
- Time management
- Training and development
- Communication
- Clerical support
- Emotional support
- Personal hygiene
- Problem solving
- First Aid/CPR
- Health monitoring
Education Certificates
- CLI College, Personal Support Worker Diploma
- Academy of Learning Business College, Medical Receptionist Diploma
- CPR and First Aid Certificates, Current
- Valid Driver's Licence, Valid
- Pharmacology & Medication Certificate, CLI College
Timeline
01.2019 - 01.2020
Personal Support Worker
Downsview long-term care Facility
09.2018 - Current
Downsview Long Term Care Facility
04.2018 - Current
01.2016 - 01.2020
Personal Support Worker Diploma -
CLI College
Medical Receptionist Diploma -
Academy of Learning Business College
Pharmacology & Medication Certificate -
CLI College