ANJALI VENUGOPALAN
Edmonton,AB
Overview
8
8
years of professional experience
Work History
Hospital Clerk
Dhaya Hospital
03.2016 - 06.2018
- Collaborated with interdisciplinary teams to ensure seamless care transitions for patients throughout their hospital stay.
- Facilitated smooth communication between departments with timely and precise delivery of messages, documents, and reports.
- Enhanced the accuracy of medical records by meticulously collecting and updating patient information as needed.
- Increased patient satisfaction through prompt response to phone calls, emails, and in-person requests for information or assistance.
- Assisted nursing staff in managing inventory levels of medical supplies, ordering additional stock when necessary.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Health Care Aide
Grey Nuns Hospital/St Joseph Auxiliary Hospital
02.2021 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Graduate Certificate - Medical Office Assistant/Unit Clerk
Capestone College Calgary
Calgary, AB04.2023
Graduate Certificate - Health Care Aide
MTG Health Care Academy
Edmonton, AB03.2020
Master of Arts - Accounting And Finance
Bharathiar University
India06.2017
Skills
- Compassionate
- Reliable team player
- Front Desk Operations
- Patient confidentiality
- Patient Registration
- Appointment Scheduling
- Customer Service
- Patient Scheduling
- Documentation and Recordkeeping
- Computer Proficiency
- Data Entry
- Office Management
- Medical Terminology
- Documentation Review
- Office Coordination
- Medical Records Verification
- Data Management
Languages
English
Native or Bilingual
Timeline
Health Care Aide
Grey Nuns Hospital/St Joseph Auxiliary Hospital
02.2021 - Current
Hospital Clerk
Dhaya Hospital
03.2016 - 06.2018
Graduate Certificate - Medical Office Assistant/Unit Clerk
Capestone College Calgary
Graduate Certificate - Health Care Aide
MTG Health Care Academy
Master of Arts - Accounting And Finance
Bharathiar University