NARAYAN NILAGIRI
Sault Ste. Marie,Canada
Summary
Efficiently supervises and enhances work of field teams performing work according to challenging schedules. Dedicated to boosting work quality while maintaining complianceand meeting budget demands. Skilled team leader with proven technical knowledge and master expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Executive
Samrat Irons Private Limited
10.2020 - 08.2023
- My work is to make doors and windows get installed in the site which we takeover
- Used to take the perfect measurements of the wall openings for installments of doors and windows
- I managed around 15-17 installers to install doors perfectly
- After installations, I used to manage all the service issues raised by the customers.
- I ensured customers were happy by getting installations done on time and perfectly
Team Member
Tim Hortons
10.2024 - Current
- Kept work areas clean, organized, and hygiene.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Reduced wait times for customers by implementing more efficient checkout process.
Education
Advanced Project Management - Strategic Leadership
Sault College
Sault Ste. Marie, ON08.2025
Bachelor of Technology - Civil Engineering
Marri Laxman Reddy Institute of Technology and Management
01.2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Following instructions
- Leadership qualities
Languages
English
Limited Working
Hindi
Limited Working
Telugu
Full Professional
Certification
- ServSafe Food Handler's Certification
Timeline
Team Member
Tim Hortons
10.2024 - Current
Customer Service Executive
Samrat Irons Private Limited
10.2020 - 08.2023
Bachelor of Technology - Civil Engineering
Marri Laxman Reddy Institute of Technology and Management
Advanced Project Management - Strategic Leadership
Sault College
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