Nara Oeur
Winnipeg,Canada
Summary
Results-oriented Sales Professional with over 15 years of experience in inside sales, business development, and technical operations within automotive and heavy equipment industries. Proven expertise in driving revenue growth, managing complex B2B accounts, and utilizing Salesforce for pipeline development. Unique technical consulting knowledge combined with regulatory compliance expertise, fortified by service in municipal law enforcement and Canadian Armed Forces. Ready to apply strategic prospecting abilities and advanced problem-solving skills in a challenging Sales or Sales Development Representative role.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Mammoth Equipment and Exhausts
11.2023 - 11.2025
- Increased customer base through proactive outreach and relationship management.
- Developed Account Plans to identify key decision-makers in assigned territory.
- Leveraged Salesforce to manage sales lifecycle and track opportunities accurately.
- Executed targeted campaigns by collaborating with Field Sales and Marketing teams.
- Enhanced customer satisfaction by nurturing relationships with key clients.
- Refined sales strategies based on customer feedback and market trend analysis.
- Developed strong relationships with clients, enhancing customer satisfaction and retention.
Inside Sales - Off-Hwy Parts Specialist
The Gear Centre Group
07.2021 - 11.2023
- Enhanced customer satisfaction by rapidly resolving mechanical issues using expert product knowledge.
- Increased operational efficiency by managing quote-to-cash processes through ERP systems.
- Ensured timely parts availability by effectively managing inventory and orders.
- Optimized client satisfaction through accurate parts recommendations after thorough analysis.
- Strengthened sales outcomes by collaborating with team to improve product knowledge.
Parts Wholesale Manager
Chrysler Dodge Jeep and Ram Dealer
05.2018 - 12.2020
- Expanded business client base by leading wholesale parts division.
- Managed complete wholesale lifecycle, ensuring effective parts selection and invoicing.
- Maintained optimal inventory levels for timely replenishment of wholesale parts.
- Cultivated strategic supplier relationships to enhance product availability and pricing.
- Achieved efficient inventory management through proactive stock monitoring and control.
Provincial Offence / Bylaw Enforcement Officer
City of Vaughan / Town of Aurora
05.2008 - 06.2011
- Ensured compliance by conducting thorough inspections of municipal bylaws regularly.
- Resolved public complaints by educating on permits, licensing, and regulations effectively.
- Improved case resolution by streamlining reporting processes and enhancing management efficiency.
- Addressed compliance issues by collaborating with law enforcement and community stakeholders.
- Enhanced public awareness of bylaws through community outreach and educational initiatives.
- Documented violations meticulously to adhere to legal standards in evidence collection.
Armoured Crewman (LAV Driver)
Canadian Armed Forces, Governor General's Horse Guards
09.2000 - 10.2004
- Exhibited strong discipline and leadership in a distinguished armored regiment.
- Maintained operational readiness of military vehicles during training and missions.
- Executed logistical planning for troop deployments and ceremonial events effectively.
- Facilitated communication and coordination among team members during operations.
- Ensured effective operation of Light Armored Vehicles in reconnaissance and combat support.
Education
Advanced Diploma - Fire Protection Engineering Technology
Seneca Polytechnic
Greater Toronto Area, ON01.2014
Police Foundations
CDI College
01.2006
Skills
- Sales strategy development
- Technical proficiency in CRM systems
- Collaborative leadership abilities
- Strategic prospecting
- Proficient in Salesforce task and opportunity tracking
- Discipline & Resilience
- B2B account management
- Sales and technical consulting
- Regulatory & Code Compliance
- Relationship building
- Technical problem-solving skills
- Analytical problem-solving
- Pipeline strategy development
- ERP systems management
- Effective communication
- Effective client engagement
- Logistics coordination
- Community engagement and enforcement
- Cheerful and energetic
- Relationship development
- Adept multi-tasker
- Superior organizational skills
- Upselling and cross selling
- Customer relationship management
- Email and phone etiquette
- Driven
- Organized and efficient
- Issue resolution
- CRM proficiency
- Rapport building
- Sales expertise
- Analytical problem solver
- Key relationship management
- Sales closing
- Salesforce
- Sales cycle management
- Goals and performance
- Sales pipeline management
- Attention to detail
- Exceptional customer service
Certification
- Parts Advisor Master — FCA Performance Institute (Completed all 3 Levels: Certified, Specialist, Master)
- Automotive Service Advisor — Canadian Tire University (CTU)
- Certified Technician — Toyota University
Timeline
Inside Sales Representative
Mammoth Equipment and Exhausts
11.2023 - 11.2025
Inside Sales - Off-Hwy Parts Specialist
The Gear Centre Group
07.2021 - 11.2023
Parts Wholesale Manager
Chrysler Dodge Jeep and Ram Dealer
05.2018 - 12.2020
Provincial Offence / Bylaw Enforcement Officer
City of Vaughan / Town of Aurora
05.2008 - 06.2011
Armoured Crewman (LAV Driver)
Canadian Armed Forces, Governor General's Horse Guards
09.2000 - 10.2004
Advanced Diploma - Fire Protection Engineering Technology
Seneca Polytechnic
Police Foundations
CDI College