Naquib Barak
Simi Valley
Summary
Enthusiastic sales associate with a track record of success at Big Lots, known for boosting sales through upselling and promotional support. Skilled in preventing losses and resolving customer concerns to build satisfaction and loyalty. Also experienced as an office assistant, with strong communication skills, accurate document management, and professional call handling. Dedicated to delivering results while creating positive, lasting customer experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Big Lots
02.2024 - 12.2024
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Office Assistant
Unity Solutions
12.2022 - 06.2023
- Prepared and edited documents to produce precise, accurate, and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Bachelor of Arts - Psychology
California State University Northridge
Northridge, CA05-2026
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Relationship selling
- Customer service
- Persuasion techniques
Timeline
Sales Associate
Big Lots
02.2024 - 12.2024
Office Assistant
Unity Solutions
12.2022 - 06.2023
Bachelor of Arts - Psychology
California State University Northridge
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