NAOMY TUYISHIMIRE
Québec,QC
Summary
PROFIL PROFESSIONNEL Facilité d’apprentissage, Bonne capacité à utiliser l’informatique, Esprit d’équipe, Autonomie, ponctualité, Travaillante, Empathie
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Affinity Global(Rogers,Fido)
10.2022 - Current
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer service orders promptly to increase customer satisfaction.
Online Proctor
World Wide E-Learning Campus
11.2020 - 03.2022
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
01.2017 - 01.2018
- Donneuse de compétences en leadership au Centre de rêve New Life
- Kigali/ Rwanda
- Chargée de former, coacher et superviser les nouveaux membres du personnel
- Développer des stratégies avancées pour améliorer les performances et efficacités.
Education
Math Economics - Science
New Life Academy
Rwanda 02.2018
Skills
- Special Requests
- Customer Service and Assistance
Languages
English
Professional Working
French
Professional Working
Timeline
Customer Service Specialist
Affinity Global(Rogers,Fido)
10.2022 - Current
Online Proctor
World Wide E-Learning Campus
11.2020 - 03.2022
01.2017 - 01.2018
Math Economics - Science
New Life Academy