Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NAOMY TUYISHIMIRE

Québec,QC

Summary

PROFIL PROFESSIONNEL Facilité d’apprentissage, Bonne capacité à utiliser l’informatique, Esprit d’équipe, Autonomie, ponctualité, Travaillante, Empathie

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Affinity Global(Rogers,Fido)
10.2022 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.

Online Proctor

World Wide E-Learning Campus
11.2020 - 03.2022
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

01.2017 - 01.2018
  • Donneuse de compétences en leadership au Centre de rêve New Life
  • Kigali/ Rwanda
  • Chargée de former, coacher et superviser les nouveaux membres du personnel
  • Développer des stratégies avancées pour améliorer les performances et efficacités.

Education

Math Economics - Science

New Life Academy
Rwanda
02.2018

Skills

  • Special Requests
  • Customer Service and Assistance

Languages

English
Professional Working
French
Professional Working

Timeline

Customer Service Specialist

Affinity Global(Rogers,Fido)
10.2022 - Current

Online Proctor

World Wide E-Learning Campus
11.2020 - 03.2022

01.2017 - 01.2018

Math Economics - Science

New Life Academy

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NAOMY TUYISHIMIRE