Naomy Pazmay
Victoria,British Columbia
Summary
The dynamic and adaptable individual with a strong foundation in assertive communication and a genuine passion for fostering collaborative work environments. Dedicated to supporting work groups by promoting order, efficiency, and a sense of common purpose. Motivated by a genuine commitment to team improvement and well-being, Bring a proactive approach to embracing new challenges and continuously seeking opportunities for personal and professional growth. With a track record of effective conflict resolution and mediation skills, Aim to contribute to a positive work culture that thrives on open communication, teamwork, and mutual respect. Eager to leverage diverse skill sets and unwavering enthusiasm to make meaningful contributions to an organization's success.
Overview
3
3
years of professional experience
Work History
Housekeeper
Swans Hotel
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cashier/ Cook Helper
Freshii
05.2023 - 06.2023
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely
Cashier/ Costumer Service
Save-On-Foods
09.2022 - 05.2023
- Resolved customer complaints and maintained clean and tidy checkout area
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
English Language Teacher
ETM English
02.2021 - 05.2021
- Successfully improved [Language]-speaking students' English grammar and vocabulary levels through written and interactive activities.
- Evaluated student progress to offer recommendations for further development.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Tutored and assisted students to help with English language comprehension and mastery.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Worked one-on-one with students needing individualized attention and developed with special learning plans for struggling people.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
Education
Diploma - Crimanl Justice
Camosun College
Victoria, BC05.2024
High School Diploma -
Ecuatoriano Suizo
Quito, Ecuador07.2022
Diploma - Druming
RSL Awards
Quito, Ecuador01.2020
Skills
- Continuous Learning
- Problem Solving
- Multitasking
- Emotional Intelligence
- Customer Service
- Time Management
- Adaptability
- Team Collaboration
Timeline
Housekeeper
Swans Hotel
06.2023 - Current
Cashier/ Cook Helper
Freshii
05.2023 - 06.2023
Cashier/ Costumer Service
Save-On-Foods
09.2022 - 05.2023
English Language Teacher
ETM English
02.2021 - 05.2021
Diploma - Crimanl Justice
Camosun College
High School Diploma -
Ecuatoriano Suizo
Diploma - Druming
RSL Awards
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