Naomie Cruz
Los Angeles
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Developed strong analytical and creative skills in collaborative, fast-paced environment, consistently ensuring color accuracy and quality. Expertise in digital color correction and project coordination, with track record of improving visual appeal. Seeking to transition into new field where these skills can drive impactful results and innovative solutions.
Overview
4
4
years of professional experience
Work History
Color Assistant
Madison Reed
06.2023 - 04.2025
- Streamlined color testing process by implementing standardized procedures and guidelines.
- Improved customer satisfaction rate by expedited delivery times via efficient management of workload distribution among team members.
- Enhanced team cohesion and collaboration through active participation in regular meetings, workshops, and training sessions.
- Enhanced color quality by meticulously mixing and measuring dyes for accurate results.
- Maintained a clean and organized workspace, ensuring safety standards were upheld at all times.
- Handled inventorying of hair products.
- Prepared hair for styling, coloring treatments and cuts.
- Brushed, washed and thoroughly rinsed clients' hair prior to coloring, avoiding pulling hair, or aggravating scalp.
- Documented client information, color treatment formulas and general notes on services into logbooks.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Fast Food Worker
Fosters Freeze
08.2021 - 02.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
Cosmetology License - Cosmetology
KC Beauty Academy
Los Angeles, CA11-2022
High School Diploma -
Rare Earth High School
Rosamond, CA06-2021
Skills
- Strong communication skills
- Color matching expertise
- Quality control procedures
- Screen printing techniques
- Customer service
- Time management
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Relationship building
- Product knowledge
Websites
Timeline
Color Assistant
Madison Reed
06.2023 - 04.2025
Fast Food Worker
Fosters Freeze
08.2021 - 02.2022
Cosmetology License - Cosmetology
KC Beauty Academy
High School Diploma -
Rare Earth High School
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