Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Personal achievement
Languages
Timeline
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Naomie Chaput

Naomie Chaput

Mascouche,QC

Summary

With over 10 years in customer service, I'm a highly motivated individual with a passion for possessing excellent customer relations. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities in an entry-level position at a forward-thinking company. Adept in using various computer systems and familiar with CRM tools.

Overview

13
13
years of professional experience

Work History

Security Control Center Operator

GardaWorld Corp
05.2024 - Current

Being the first point contact for emergency calls worldwide, managing and scheduling security agents, performing administrative work with clients and directors as well as documenting and making detailed reports every step of the way. Possessing excellent computer knowledge and quick critical thinking skills.

Social Media Marketing

Fashion Nova, Prettylittlething &
07.2017 - 04.2024
  • Social media management; travel and create content for companies, have great social skills and knowledge of social expectations.

Copyrights Councillor

S.O.C.A.N.
10.2017 - 04.2018
  • Copyrights council; manage accounts and finances and give council to licensees, keep great communication skills and initiative, as well as gaining knowledge on copyrighting laws.

Telecommunication

T.S.P. Inc
09.2017 - 11.2017
  • Customer service; pass surveys and manage projects.

Customer service

Amir Restaurant
09.2012 - 04.2014
  • Day cook; manage and order big food quantities and do inventory, time manage and organize shifts for other employees
  • Working under pressure.

Sports administration

Cégep du Vieux Montréal
03.2011 - 06.2012
  • Organizing football and basketball games and events for college students, managing equipment and other.

Education

High school -

F.A.C.E.
07.2010

Skills

  • Crisis Management
  • Customer Service
  • Team Player
  • Punctuality
  • Reliable and Responsible
  • Adaptable and Flexible
  • Attentive and Observant

Personal Information

Date of Birth: 04/27/1996

Place of Birth: Montreal, Canada 

Hobbies and Interests

  • Reading
  • Swimming
  • Skiing

Personal achievement

I did a 83km marathon in 2011 for the Cancer cause and finished first line.

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Security Control Center Operator

GardaWorld Corp
05.2024 - Current

Copyrights Councillor

S.O.C.A.N.
10.2017 - 04.2018

Telecommunication

T.S.P. Inc
09.2017 - 11.2017

Social Media Marketing

Fashion Nova, Prettylittlething &
07.2017 - 04.2024

Customer service

Amir Restaurant
09.2012 - 04.2014

Sports administration

Cégep du Vieux Montréal
03.2011 - 06.2012

High school -

F.A.C.E.
Naomie Chaput