Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Naomie Bédard

Summary

Hard-working Supervisor with experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish projects. Skilled in teaching new concepts and best practice strategies. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Loblaw Companies
02.2023 - Current
  • Oversaw daily operations of the cashier department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Cashier

Hart
06.2021 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

DEP - Traveling Sales And Counseling.

École Hôtelière De La Capitale
Québec, QC
05.2024

High School Diploma -

École Secondaire De Neufchatel
Québec, QC
06.2023

Skills

  • Employee Motivation
  • Staff Management
  • Goal-Oriented
  • Policy Enforcement
  • Customer Assistance
  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Order Taking
  • Complex Problem-Solving

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Certification

  • Manuvie Licensed - Since 2023

Timeline

Supervisor

Loblaw Companies
02.2023 - Current

Cashier

Hart
06.2021 - 02.2023

DEP - Traveling Sales And Counseling.

École Hôtelière De La Capitale

High School Diploma -

École Secondaire De Neufchatel

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Naomie Bédard