Summary
Overview
Work History
Education
Work Availability
Quote
Skills
Timeline
Generic
NAOMI SAPEZINSKAS

NAOMI SAPEZINSKAS

London,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Distribution Services Assistant

Canada Life
01.2023 - Current
  • Accurate and timely indexing of various documents for various Wealth Products on OnBase
  • Investigation to determine proper routing of electronic documents
  • Handling of requests received in a shared mailbox from internal and external partners
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.

Personal Care Assistant

L’Arche Daybreak
06.2020 - 06.2021


  • Acted as team leader for L’Arche’s 2020 walkathon fundraiser, raising over $2000
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

Interior Program Manager

Tanglewood Park Community Centre
11.2019 - 06.2020
  • Organized indoor programs by coordinating with advertising, hiring for positions, and meeting members
  • Communicated with members of the centre through email and telephone
  • Updated centre website and community calendar
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved operations through consistent hard work and dedication.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Tour Guide

The Haunted Walk
04.2018 - 04.2020
  • Assisted on the busiest day in company history by making sure tours ran on time and with minimal problems
  • Lead groups of up to 25 people and ensure customer satisfaction by answering any questions and promoting a positive experience which has led to an increase in 5-star reviews on TripAdvisor
  • Praised by both guests and management for ability to tell stories clearly and in an engaging manner
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Maintained energy and enthusiasm in fast-paced environment.

Data Entry Assistant

City View Centre Child And Family Services
06.2018 - 08.2018
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Implemented a new database system by properly cataloguing hundreds of books and toys
  • Maintained the supplies in each classroom

Cashier

Food Basics
04.2016 - 08.2017


  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

Bachelor of Arts Honours - Psychology

Carleton University
Ottawa, ON
06.2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

It is never too late to be what you might have been.
George Eliot

Skills

  • Till Counting
  • Money Handling
  • Verbal and Written Communication
  • Cash Register Systems
  • Cash Drawer Management
  • Cleaning and Sanitizing
  • Coaching and Mentoring
  • Time Management Skills
  • Credit and Cash Transactions
  • Guest Inquiries
  • Conflict Resolution
  • Refund Handling
  • Customer Relations
  • Microsoft Office
  • Customer Service Excellence
  • Work Task Prioritization

Timeline

Distribution Services Assistant

Canada Life
01.2023 - Current

Personal Care Assistant

L’Arche Daybreak
06.2020 - 06.2021

Interior Program Manager

Tanglewood Park Community Centre
11.2019 - 06.2020

Data Entry Assistant

City View Centre Child And Family Services
06.2018 - 08.2018

Tour Guide

The Haunted Walk
04.2018 - 04.2020

Cashier

Food Basics
04.2016 - 08.2017

Bachelor of Arts Honours - Psychology

Carleton University

Similar Profiles

CREATE PROFILE
NAOMI SAPEZINSKAS