Naomi Paulo
Calgary,AB
Summary
Reliable and adaptable worker with experience in both high-responsibility and fast-paced environments, including lifeguarding and food service. Proven ability to stay calm under pressure, communicate clearly with diverse teams and customers, and maintain strong attention to safety and detail. Skilled in customer service, team collaboration, multitasking, and responding quickly and efficiently to challenges. Eager to apply these strengths in new opportunities within lifeguarding, hospitality, or customer-focused roles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
Chestermere Lake (summer Camp)
07.2024 - 08.2024
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Kitchen Cook
Wendys Fast Food
01.2024 - 04.2024
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
Front Counter Crew Member
Wendys Fast Food
01.2024 - 04.2024
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
- Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
Education
Bishop Oh Bryne
Calgary, ABSkills
- Excellent communication
- Proficient in time management skills
- Attentiveness to detail
- Public safety knowledge
- Open to gaining insight and feedback
- Customer service
- Teamwork and collaboration
Languages
English
Full Professional
Certification
- First Aid/CPR Certified
- Licensed Swimming Instructor
- National Lifeguard Certified
References
~available upon request~
Timeline
Lifeguard
Chestermere Lake (summer Camp)
07.2024 - 08.2024
Kitchen Cook
Wendys Fast Food
01.2024 - 04.2024
Front Counter Crew Member
Wendys Fast Food
01.2024 - 04.2024
Bishop Oh Bryne
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