Naomi Pacheco

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Reference: Kourtney Searls +1 805-331-3084

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Tutored at various competency levels to help people with reading, math and writing skills.
• Created educational materials to convey important information to service recipients.
• Assisted in organization of classroom set up and seating charts.

Reference: Lisa Pacheco +1 951-217-3279

• Promoted a sense of community among residents through the planning and execution of social events and activities.
• Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
• Provided Tutoring in English, History, and Writing
• Supported personal needs of residents dealing with diverse conditions.
• Enforced policies and safety standards through building and room rounds.
• Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
• Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
• Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
• Served as a liaison between residents and property management staff to address concerns promptly, improving overall satisfaction ratings.
• Contributed to the development of community-wide policies regarding cleanliness, noise levels, and general conduct expectations for residents.
• Organized training sessions on emergency procedures for both staff members and residents to increase preparedness during crisis situations.

Reference: Havalin Nyivih +1 909-217-5428

• CPR/First Aid/ Lifeguard Certification.
• Tracked students' progress and gave constructive feedback for skills requiring improvement.
• Conducted patrols to identify and help those in need of immediate care and assistance.
• Conducted thorough investigations into incidents, providing recommendations for improved safety measures.
• Organized lifeguard schedules efficiently, ensuring adequate coverage during peak hours and special events.
• Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
• Facilitated ongoing professional development opportunities for lifeguard team members, enhancing overall skill sets.
• Scheduled, coordinated and conducted in-service training for 50 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
• Directed and oversaw maintenance records and incident reports.
• Reduced response times to emergencies with regular drills and performance evaluations.

Reference: Katherine Elias +1 714-788-0497