Naomi Ouedraogo
Ottawa,Ontario
Summary
Experienced individual with problem-solving abilities and efficient organizational skills. Able to handle multiple projects with a consistent output of effort.
Overview
3
3
years of professional experience
Work History
Time & Labour Compensation Assistant
National Defense
05.2023 - 04.2024
- Worked in a self-directed environment.
- Maintained confidentiality when dealing with sensitive documents in accordance to workplace policies.
- Providing customer service through email communication, relaying messages to appropriate personnel when needed.
- Maximized productivity by organizing work by priority.
- Assisted in payroll processes, including data entry, verification of employee info, and ensuring accurate payment.
- Usage of Microsoft applications (Excel, Word, OneNote, etc.).
Customer Service Cashier
Pili Pili Grilled Charcoal
03.2021 - 06.2022
- Answered customers' questions about store products and demonstrated its features.
- Processed customer orders, provided service on the phone, and handled cash & card payment transactions.
- Conducted inventory counts, restocked merchandise racks and ensured that stock levels were maintained at all times.
- Handled high-pressure situations calmly; maintained composure while listening to concerns and escalated major conflict to supervisor.
Education
Bachelor of Arts - Art History
Carleton University
Ottawa, ON04.2026
High School Diploma -
Lester B. Pearson Catholic High School
Gloucester, ON06.2022
Skills
- Fast learner; adaptable to change
- Customer service experience
- Effective time management skills
- Adept at independent & team work
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Time & Labour Compensation Assistant
National Defense
05.2023 - 04.2024
Customer Service Cashier
Pili Pili Grilled Charcoal
03.2021 - 06.2022
Bachelor of Arts - Art History
Carleton University
High School Diploma -
Lester B. Pearson Catholic High School
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