Summary
Overview
Work History
Education
Skills
Certification
Home
Career Target
Languages
Timeline
Generic

Naomi Khan

Toronto,ON

Summary

Over 3 years of hands-on experience and genuine commitment to making a positive difference in the lives of youth, coupled with a rich background in interpersonal relations and administrative service. Adept at building and contributing to a cohesive team atmosphere focused on supporting youth development and program success. Demonstrate excellent organizational skills, facilitating smooth program operations and ensuring all activities are structured, purposeful, and aligned with youth development goals. Skilled at managing multiple tasks and priorities efficiently, ensuring deadlines are met and resources are allocated effectively to maximize program impact. Possess strong verbal and written communication skills, able to convey ideas clearly and effectively to diverse audiences, including youth, families, colleagues, and stakeholders. Proficient in MS Word, Excel, Internet, and Email Communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Youth Worker

Kennedy House
03.2022 - 06.2024


  • Acted as a mediator between youth and external agencies and community resources
  • Conducted periodic check-ins with youth to evaluate their needs and address any concerns
  • Assisted youth in accessing housing, employment, financial aid, and mentorship opportunities, including legal and dental assistance
  • Managed the electronic board to log client arrivals and departures from the building at two-hour intervals
  • Dispensed medication and maintained accurate documentation of administration
  • Provided essential items such as clothing, hygiene products, and bedding as required
  • Prepared and distributed packed lunches and served meals to youth


Front Desk Administrator

Kennedy House
07.2021 - 06.2024
  • Managed both inbound and outbound calls effectively
  • Oversaw the ordering and replenishment of office supplies, as well as essential items such as food, bedding, and hygiene products for youth residents at the shelter
  • Ensured smooth and efficient operation of the boardroom, office supplies, photocopy room, and filing room
  • Fostered collaboration with various suppliers and donors, facilitating the acquisition of food, clothing, and financial donations
  • Received, processed, and distributed all incoming packages, donations, and supplies to relevant departments
  • Managed the procurement and distribution of necessities and intake items for shelter residents, while also tracking orders
  • Provided administrative support to management, staff, and youth, including handling business calls, organizing lunches, and managing laundry services
  • Maintained accurate accounting records and performed data entry of receipts in preparation for submission to the Head Office.

Youth Worker

Kennedy House Youth Shelter
09.2016 - 03.2020
  • Created grade-appropriate lesson plans according to age groups
  • Created weekly program calendars/registration and permission letters for distribution
  • Purchased/prepared and served healthy snacks during after school program
  • Managed the program budget and documentation of all purchases/cheques/ Petty cash and receipts
  • Facilitated outreach missions to various communities for new registrations
  • Assisted youth with homework and provided grade-appropriate homework packages
  • Created and organized team-building sports/art and field trip activities for youth
  • Maintained communication and relations with local partners and youth service providers
  • Responsible for the screening/ training and support of new staff and placement students


Education

Community and Justice Services Diploma -

Centennial College
Toronto, ON
01.2015

Skills

  • Program Support
  • Activity implementation
  • Youth supervision
  • Positive Reinforcement
  • File Management
  • Problem-solving skills
  • Word Processing
  • Customer Service Management
  • Reception Area Maintenance
  • Exceptional communication
  • Time management expertise
  • Supply Inventory

Certification

  • Cardiopulmonary Resuscitation (CPR) & Auto External Defibrillator (AED), 2023
  • Safe Talk Suicide Prevention Certificate, Kennedy House, Scarborough, ON, 2023
  • Naloxone Training, Kennedy House, Scarborough, ON, 2023
  • Superior Customer Service -2022
  • Addictions ans Youth Substances, Technology and Porn 2023
  • Safe Food Handling Training For Workers

Home

647-708-2460

Career Target

Seeking a Cashier/stock personnel position where I can serve in a productive team environment while supporting the needs and responsibilities of  the company and customers in our community.

Languages

English

Timeline

Youth Worker

Kennedy House
03.2022 - 06.2024

Front Desk Administrator

Kennedy House
07.2021 - 06.2024

Youth Worker

Kennedy House Youth Shelter
09.2016 - 03.2020

Community and Justice Services Diploma -

Centennial College
Naomi Khan