Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Naomi Hiesl

Barrie,Canada

Summary

Energetic professional with a hospitality and customer service-oriented background, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excels in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests, and a cohesive bond with any staff team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Social Media Marketing Specialist

Rainbows For All Children Canada
Barrie, ON
06.2023 - 09.2023
  • Developed and published engaging content across social media platforms, including Instagram, Facebook, and LinkedIn.
  • Designed graphics and visual assets using Canva to enhance campaigns and elevate brand visibility.
  • Analyzed engagement metrics and audience insights to refine content strategy and boost outreach.
  • Collaborated with Communications team to ensure social media messaging aligned with organizational goals.

Server/Hostess

Milestones
Barrie, ON
06.2022 - 09.2022
  • Delivered exceptional customer service, ensuring unique experiences for each diner.
  • Enhanced attention to detail to maximize customer satisfaction.
  • Executed direct service of customer orders to maintain efficiency.
  • Navigated POS tablets to streamline order processing and communication.
  • Coordinated information relay across restaurant stations for smooth operations.
  • Demonstrated commitment by consistently bringing best effort to every shift.

Communications Specialist

Rainbows For All Children Canada
Barrie, ON
06.2022 - 09.2022
  • Executed communication plans to align with organizational goals and outreach strategies.
  • Wrote, edited, and proofread digital and print content, including newsletters and social media posts.
  • Liaised with government offices and stakeholders to coordinate National Children's Grief Awareness Day requests.
  • Conducted inventory analysis and managed packaging and distribution of program materials.

Education

Bachelor of Arts - Psychology

Western University
London, ON
01.2025

Ontario Scholar -

Bear Creek Secondary School
Barrie, ON
01.2021

Skills

  • Social media marketing
  • Customer service and support
  • Team collaboration
  • Attention to detail oriented
  • Practiced food safety compliance
  • Sales and promotion upselling experience
  • High-volume dining
  • Effective upselling techniques

Certification

  • Smart Serve Certification
  • CannSell Certification
  • Ontario Scholar Award
  • Kodiak Club Claw (Extracurriculars Award)
  • DECA Provincials
  • Musical Student of Excellence
  • Customer Service Training

Volunteer Experience

Spring into Clean, Community Clean up, Barrie, ON, 2017, 2022, Participated in a city-wide environmental initiative to clean up public parks, trails, and green spaces, Collected litter and recyclable materials to help improve local ecosystems and community spaces, Promoted environmental stewardship and civic engagement through active participation

References

Available upon request

Timeline

Social Media Marketing Specialist

Rainbows For All Children Canada
06.2023 - 09.2023

Server/Hostess

Milestones
06.2022 - 09.2022

Communications Specialist

Rainbows For All Children Canada
06.2022 - 09.2022

Bachelor of Arts - Psychology

Western University

Ontario Scholar -

Bear Creek Secondary School

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Naomi Hiesl