Naomi Hawryluk
Dawson Creek
Summary
Proficient and caring nursing team member offering over 20+ years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
21
21
years of professional experience
Work History
Licensed Practical Nurse
David Thompson Health Authority
Long-Term Care Case Manager
Northern Health Authority
01.2024 - Current
- Educated patients on available resources and assisted them in accessing necessary services through referrals or direct coordination efforts.
- Streamlined communication between various healthcare providers, ensuring consistent information sharing and collaboration for optimal patient care.
- Assisted patients in identifying personal goals related to their health status or desired living situation improvements when formulating long-term care plans.
- Collaborated with healthcare professionals to provide comprehensive, person-centered case management for patients.
- Monitored patient progress and adjusted care plans as needed to optimize outcomes.
- Promoted independence among patients by connecting them with appropriate support systems when needed.
- Managed complex caseloads, prioritizing tasks effectively, and meeting deadlines consistently.
- Facilitated interdisciplinary team meetings to review cases, discuss patient updates, and coordinate ongoing service provision.
- Conducted thorough assessments of patients'' medical, social, emotional, and financial needs to create tailored care plans.
- Enhanced patient care by developing and implementing individualized long-term care plans.
- Improved patient satisfaction by addressing concerns promptly and advocating for patients'' needs within the healthcare system.
- Increased staff efficiency by providing ongoing training on best practices in long-term care case management processes and procedures.
- Evaluated patient needs and coordinated appropriate services, ensuring timely and efficient care delivery.
- Served as a liaison between patients, families, healthcare providers, insurance companies, and community agencies to ensure seamless service provision.
- Reduced hospital readmissions by collaborating with providers to develop effective discharge planning strategies.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Negotiated rates for services with providers to minimize costs while maintaining high-quality care for patients.
- Developed positive relationships with patients and their families, fostering trust and open communication.
- Maintained detailed records of case management activities in compliance with regulatory requirements.
Licensed Practical Nurse
Northern Health Authority
09.2003 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
Rapid Nursing
Northern Health Authority
11.2020 - 01.2024
- Contributed to departmental goals by participating in strategic planning meetings that addressed staffing needs, budget considerations, and resource allocation decisions for optimal service delivery.
- Provided compassionate care to patients and their families during crisis situations, offering emotional support and clear communication about next steps.
- Fostered strong relationships with community stakeholders through regular meetings, information sharing, and collaborative planning to enhance emergency response capabilities.
- Supported fellow team members during high-stress situations by providing guidance, encouragement, and backup when needed.
- Expedited patient transport to appropriate medical facilities, prioritizing the most critical cases based on assessment findings.
- Increased team collaboration for better incident management through regular training exercises and debrief sessions.
- Ensured equipment readiness by regularly inspecting gear, maintaining supplies inventories, and recommending necessary upgrades or replacements.
- Enhanced patient care quality by staying up-to-date with industry best practices and participating in continuing education opportunities.
- Reduced on-scene hazards by conducting thorough risk assessments and promptly addressing potential safety concerns.
Medical Office Assistant
Dr. Clark & Dr. Hargreaves Office
08.2016 - 09.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Education
Diploma - Applied Business Technology
Northern Lights College
Dawson Creek, BC06.2019
No Degree - Nursing
Head-To-Toe Nursing Science I
Norquest College, AB09.2006
Licensed Practical Nursing Diploma - Nursing
Vancouver Community College
Dawson Creek, BC09.2003
Skills
- Medication Administration
- Direct Patient Care
- Vital signs monitoring
- Wound Care
- Compassionate Care
- Physical Assessment
- Clinical Documentation
- Geriatric Care
- Vital signs
- Clinical judgment
- Patient Care
- Patient Assessments
- Documentation accuracy
- Medication Dispensing
- Diabetes management
- Family Communication
- Catheter Care
- Health Education
- Patient evaluations
- Patient relationship building
Languages
English
Native or Bilingual
Timeline
Long-Term Care Case Manager
Northern Health Authority
01.2024 - Current
Rapid Nursing
Northern Health Authority
11.2020 - 01.2024
Medical Office Assistant
Dr. Clark & Dr. Hargreaves Office
08.2016 - 09.2018
Licensed Practical Nurse
Northern Health Authority
09.2003 - Current
Licensed Practical Nurse
David Thompson Health Authority
Diploma - Applied Business Technology
Northern Lights College
No Degree - Nursing
Head-To-Toe Nursing Science I
Licensed Practical Nursing Diploma - Nursing
Vancouver Community College
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