Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Cho, CHRP

Toronto,Ontario

Summary

I am a motivated and hardworking Human Resources Professional, committed to building strong and trusted relationships, through attentive listening and thought-provoking questions. I am passionate about providing optimal recommendations by understanding business objectives, company values, legal obligations, and the humanity of employees.

Overview

4
4
years of professional experience

Work History

Human Resources Consultant

BrokerLink
Toronto, ON
01.2022 - Current
  • Build and maintain strong rapport with client groups; currently supporting two Directors and their regions of approximately 300 employees each
  • Provide guidance to maintain strong employment relations, by understanding the root of the issue and where the problem is stemming from
  • Conduct and hold focus groups when needed to address concerns such as change management and culture
  • Address harassment allegations, work complaints or other employee concerns by conducting objective investigations
  • Assess performance of employees and work with management to provide guidance for continuous improvement
  • Interpret and explain human resources policies, procedures or regulations
  • Design and facilitate management training to equip them to build positive relationships with employees and adhere to company values
  • Oversee Leave of Absences by liaising between employee, manager, and benefits provider to ensure that employees are on the correct leave and able to return to work effectively
  • Support conversations around career advancement and salary increases
  • Develop recommendations to manage high sick time usage, absenteeism and accommodations

Human Resources Coordinator

BrokerLink
Toronto, ON
10.2020 - 01.2022
  • Assisted the business and TA team with recruitment initiatives
  • Assisted with policy review during company acquisitions
  • Analyzed Exit Interview Survey data and provided quarterly updates to HR Consultants on trends
  • Organized Take Our Kids to Work Day for Grade 9 Students
  • Provided support to HR Consultants and acted as point of contact for client groups when they were out of office
  • Prepared monthly communications that recognized internal transfers and promotions

Education

The Osgoode Certificate in Human Resources Law for HR Professionals -

Osgoode Hall Law School of York University
06.2022

Certified Human Resource Professional (CHRP) -

Human Resources Professionals Association
10.2021

Bachelor of Business Administration (BBA) -

Wilfrid Laurier University, Professionals Association
04.2020

Skills

  • Decision-Making
  • Organizational Skills
  • Team Collaboration
  • Time Management
  • Problem Solving
  • Conflict Resolution
  • Training & Development
  • Employee Relations

Timeline

Human Resources Consultant

BrokerLink
01.2022 - Current

Human Resources Coordinator

BrokerLink
10.2020 - 01.2022

The Osgoode Certificate in Human Resources Law for HR Professionals -

Osgoode Hall Law School of York University

Certified Human Resource Professional (CHRP) -

Human Resources Professionals Association

Bachelor of Business Administration (BBA) -

Wilfrid Laurier University, Professionals Association

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Naomi Cho, CHRP