Naomi Barnes
Edmonton,Alberta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Construction Skilled Laborer
Labor Ready Staffing
11.2021 - 03.2023
- Loadedunloaded materials from delivery trucks promptly without causing any damage or delay to construction progress.
- Gathered and disposed of worksite debris to remove safety hazards.
- Managed safe and efficient use of tools and equipment on construction sites.
- Helped with door and window installations.
- Provided labor support to carpenters, masons and other skilled trades.
UPC Clerk
Walmart
06.2015 - 12.2018
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Produced high-quality communications for internal and external use.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Child and Youth Support
HF Resources
07.2013 - 12.2015
- Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
- Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
- Developed and implemented activities to meet physical, emotional and educational needs of residents.
- Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
- Conducted thorough assessments to identify clients'' emotional, behavioral, or developmental issues requiring intervention or support services.
- Use software to prepare statistical reports, case summaries and correspondence.
- Participated in community events and fundraisers to gain awareness and support of local youth needs.
- Prepared reports to define goals, weaknesses and strengths of residents.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Customer Service Manager
Walmart
02.2013 - 08.2014
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Child and Youth Support
Ben Calf Robe Society
10.2007 - 09.2009
- Contributed positively towards team collaborations by engaging in regular meetings and sharing insights, enhancing team cohesion.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
- Prepared [Type] reports to define goals, weaknesses and strengths of residents.
Education
Certifacate - Aboriginal Family And Youth Support
N.A.I.T
Edmonton, AB02.2007
Skills
- First Aid Training
- Safety Procedur
- Team Collaboration
- Team Player
- Problem-Solving
- Time Management
- Multitasking
- Organizational Skills
- Effective Communication
Timeline
Construction Skilled Laborer
Labor Ready Staffing
11.2021 - 03.2023
UPC Clerk
Walmart
06.2015 - 12.2018
Child and Youth Support
HF Resources
07.2013 - 12.2015
Customer Service Manager
Walmart
02.2013 - 08.2014
Child and Youth Support
Ben Calf Robe Society
10.2007 - 09.2009
Certifacate - Aboriginal Family And Youth Support
N.A.I.T
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