Nao Kanda
Burnaby,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server position.
Polite and successful in applying strong communication and problem resolution skills to each customer issue. Skillful in building long-lasting, loyal customer relationships.
Overview
9
9
years of professional experience
Work History
Medical Call Center Representative
Fast Doctor
07.2023 - Current
- Resolved complex issues through active listening, empathetic support, and clear communication with patients.
Casual Banquet Server
Miyako Hotel Kyoto Hachijo
09.2023 - 11.2023
- Contributed to effective communication among team members, fostering a collaborative work environment during events.
- Enhanced customer satisfaction by providing attentive and friendly service during banquet events.
Nurse
Koseikai Takeda Hospital
07.2020 - 06.2023
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Nurse
National Hospital Organization Kyoto Medical Cente
04.2015 - 03.2020
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Certificate - Hospitality Management Cert With Co-op
Canadian College
Vancouver12.2024
Bachelor of English Studies - English Studies
Kobe City University of Foreign Studies
Hyogo, Japan03.2011
Skills
- Multitasking
- Work Prioritization
- Problem-solving skills
- Punctual and Reliable
- Service prioritization
- Emotional awareness
Languages
Japanese
Native or Bilingual
Timeline
Casual Banquet Server
Miyako Hotel Kyoto Hachijo
09.2023 - 11.2023
Medical Call Center Representative
Fast Doctor
07.2023 - Current
Nurse
Koseikai Takeda Hospital
07.2020 - 06.2023
Nurse
National Hospital Organization Kyoto Medical Cente
04.2015 - 03.2020
Certificate - Hospitality Management Cert With Co-op
Canadian College
Bachelor of English Studies - English Studies
Kobe City University of Foreign Studies
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