Nansy Meeka
Etobicoke,ON
Summary
Dedicated and detail-oriented with exceptional experience in customer service and client relations. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Photographer
Magenta Studio
Mississauga , ON
2021.09 - Current
- Collaborate with clients to plan shoots and boost satisfaction with photos.
- Plan and obtain original shots using innovative thinking and new techniques.
- Crop, manipulate and perform color balance for final images.
- Explain price and package details to customers.
- Set up lights, backdrops and props for desired shoots.
- Collaborate successfully with various personalities and work styles.
Photography Coach
Magenta Studio
Mississauga , ON
2023.01 - 2024.03
- Improvise photographic methods and techniques.
- Collaborate successfully with various personalities and work styles.
- Review and assess photo sessions to check for quality assurance.
- Motivate and coach photographers of varying levels to provide quality photo shoots.
- Maintain regularly scheduled office hours to advise and assist photographers.
Administrative Lead
Magenta Studio
Mississauga , ON
2022.11 - 2024.03
- Provide secretarial and studio management support while building cooperative working relationships.
- Complete inventory and order supplies for studio.
- Maintain positive working relationship with fellow staff and management.
- Develop administrative processes to achieve organizational objectives and improve studio efficiency.
- Deliver fast, friendly and knowledgeable service for routine questions and service complaints.
- Respond to incoming calls and emails from customers and ask open-ended questions to determine how to be of assistance.
- Contact customer service manager for critical issues needing immediate attention.
- Exceed customer satisfaction by finding creative solutions to problems.
- Follow up on emailed customer inquiries within standard response times.
- Keep office and studio equipment functional and supplies well-stocked to promote efficient operations.
Photographer
Photos Unlimited
Mississauga , ON
2015.08 - 2021.09
- Captured images as requested, taking all aspects into consideration, including lighting, shadows, and lens requirement.
- Communicated effectively with clients or producers at all times to guarantee satisfaction and maximize chances of return business.
- Set up camera equipment quickly and correctly.
- Explained price and promoted current specials to customers.
- Photographed special events, parties and portraits.
Studio Manager
Photos Unlimited
Toronto , ON
2017.03 - 2021.09
- Trained new employees and maintained healthy staff morale through consistent coaching and team building.
- Guided studio equipment repairs and services to sustain high-level quality of work.
- Welcomed customers and asked open-ended questions to understand individual needs.
- Immediately escalated incidents to remain compliant with company's standard procedures and processes.
- Managed schedules of team of seven personnel to keep all shifts properly staffed.
Sales Associate
Snap Photo Studio
Toronto , ON
2015.05 - 2015.08
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked independently with minimal supervision, taking ownership for assignments.
- Handled rejection professionally and maintained calm demeanor in difficult situations.
- Completed call reports, paperwork and ongoing training by required deadlines.
- Cold called potential customers and maintained above average conversion rate on leads.
Education
Diploma - Creative Photography
Humber College
Toronto, ON06.2013
Photography Internship
Humber College
Toronto, ON04.2013
Skills
- Customer Service
- Understanding Customer Needs
- De-escalation Techniques
- Multitasking and Prioritization
- Detail-Oriented
- Senior Leadership Support
- Adobe PhotoShop
- Microsoft Suite Proficient
- Lighting Expert
- Strong On-Set Styling Skills
- Social Media
- Equipment Maintenance
- Commercial Photography
- portrait Photography
- Film photography
Timeline
Photography Coach
Magenta Studio
2023.01 - 2024.03
Administrative Lead
Magenta Studio
2022.11 - 2024.03
Photographer
Magenta Studio
2021.09 - Current
Studio Manager
Photos Unlimited
2017.03 - 2021.09
Photographer
Photos Unlimited
2015.08 - 2021.09
Sales Associate
Snap Photo Studio
2015.05 - 2015.08
Diploma - Creative Photography
Humber College
Photography Internship
Humber College
Similar Profiles
Behnood AbediBehnood Abedi
Photographer at Magenta Photo StudioPhotographer at Magenta Photo Studio
Shouq GhanemShouq Ghanem
Sales Consultant at Magenta Photo StudioSales Consultant at Magenta Photo Studio
Yaumasakti KridhasaYaumasakti Kridhasa
Junior Staff Member at Magenta Pest ControlJunior Staff Member at Magenta Pest Control