NAVJOT SHARMA
Surrey,BC
Summary
Personable Office Administrator with nine years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
8
8
years of professional experience
Work History
Office Administrator
Little Flower School
01.2018 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Building Maintenance Supervisor
Sunrise Management Services
02.2015 - 03.2018
- Optimized resource allocation by carefully tracking inventory levels of tools, materials, and equipment needed for maintenance tasks.
- Increased building safety by implementing regular inspections and addressing potential hazards promptly.
- Managed a team of maintenance technicians, providing ongoing training and support to ensure their success.
- Established strong relationships with vendors, leveraging these connections for priority service when urgent needs arose.
- Enhanced tenant satisfaction through proactive communication and prompt resolution of maintenance concerns.
- Collaborated with contractors during construction projects to ensure high-quality results aligned with project specifications.
Education
Master of Arts -
Punjab University
Chandigarh2012
Bachelor of Arts -
PUNJAB UNIVERSITY
CHANDIGARH2007
Skills
- Time Management
- Database entry
- Administrative Support
- Customer Relationship Management (CRM)
- Leadership and supervision
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Office Administrator
Little Flower School
01.2018 - 01.2023
Building Maintenance Supervisor
Sunrise Management Services
02.2015 - 03.2018
Master of Arts -
Punjab University
Bachelor of Arts -
PUNJAB UNIVERSITY
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