Nang Chiang Her
Los Angeles,CA
Summary
Dynamic and detail-oriented worker with experience at Sunright Tea Studios, Rue21, and Walmart. Proven ability to enhance customer satisfaction and loyalty through effective communication and problem-solving. A dedicated team player skilled in time management and inventory processes, consistently fostering a positive work environment and achieving operational efficiency. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Barista
Sunright Tea Studios
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Associate
Rue21
05.2022 - 08.2022
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Apparal TA Associate
Walmart
09.2019 - 07.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Efficiency in inventory processes, reducing waste and ensuring optimal stock levels were maintained.
- Managed approximately 20 incoming calls per day from customers and all announcements.
- Improved team collaboration by initiating regular coordination meetings.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
Education
Bachelor of Science - Sociology
California State University, Los Angeles
Los Angeles, CA12-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Languages
English
Hmong
Timeline
Barista
Sunright Tea Studios
01.2024 - Current
Associate
Rue21
05.2022 - 08.2022
Apparal TA Associate
Walmart
09.2019 - 07.2021
Bachelor of Science - Sociology
California State University, Los Angeles
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