Nandini Yadav
Gravenhurst,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Clerk
Emre Ergun
Gravenhurst, ON
06.2022 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved service-related problems and documented actions in the system.
- Collected room deposits, fees, and payments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept accounts in balance and ran daily reports to verify totals.
BRAND AMBASSADOR
Prabhsimran Kaur
Delhi, India
12.2019 - 06.2021
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Taking care of account department
- Engaged, educated, and befriended customers to deliver an amazing shopping experience.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Contributed to social media content documenting the brand's impact on the market.
- Building rapport with customers and vendors
- Team leading
Business Recruiter
Nimisha Tiwari
Noida, India
03.2019 - 09.2019
- Learned new skills and applied them to daily tasks to improve efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Resolved problems, improved operations, and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Education
Associate of Science - Hotel Operation Management
Centennial College of Applied Arts And Technology
Scarborough, ON08.2022
Diploma in Computer Application - Diploma in Computer Application
Akash Webs Institute Digital Marketing,
Ludhiana, India02.2022
Skills
- Front Desk Management
- Multi-Line Phone Systems
- Online Bookings Management
- Hotel Safe Deposits
- Data Gathering
- Account Balancing
Certification
· MS world Microsoft team certificate
· Team Collaboration in Office 365 certificate
· Account and payroll certificate
· First Aid & CPR ‘C’ certification
Accounting and payroll certificate
This accounting and payroll was part of my study in the Hotel Operation management course. To achieve this certificate, I learned various ways in excel how to do accounting and payroll documents with easy formulas without typing or mentioning single digits in each row and column.
Timeline
Hotel Front Desk Clerk
Emre Ergun
06.2022 - Current
BRAND AMBASSADOR
Prabhsimran Kaur
12.2019 - 06.2021
Business Recruiter
Nimisha Tiwari
03.2019 - 09.2019
Associate of Science - Hotel Operation Management
Centennial College of Applied Arts And Technology
Diploma in Computer Application - Diploma in Computer Application
Akash Webs Institute Digital Marketing,
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