Project Coordinator with 6+ years of experience owning stages of project lifecycle from inception through monitoring and closing to deliver projects that exceed expectations, on time and on budget. Seeking a new challenge and greater opportunity where my experience will drive client-facing projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Project Coordinator
Navarvin Interactive Solutions Pvt. Ltd
08.2019 - 11.2021
Balanced deadlines by designing and developing a Project Tracker for a team of 6 DevOps (Development Operations) and 2 DBA (Database Administrator) specialists.
Collaborated with DevOps, DBA teams to assess Project Solutions which resulted in savings of 5315K towards client's expenses.
Identified, reviewed and estimated budget allocations in-detail and analyzed for accuracy with scope of work relevancy in mind.
Cultivated Technical Documentation in Confluence & Google tools to drive transparency with clients.
Spearheaded a new initiative of reporting Project status and new technology implementations to clients on collaborating with DevOps, DBA teams.
Involved with exceptional professionalism and enthusiasm in the process of getting business to the Company by using traditional cold calling, emails, job banks and social media.
Sr. Customer Consultant
Sutherland Global Services
01.2015 - 12.2016
Evaluated the client's needs and created a plan of action that provides a business solution.
Designed new techniques, unique methods and methodologies to attain 90% Customer satisfaction.
Introduced New procedures to facilitate business growth by attaining 68% percent monthly sales.
Lectured Pilot teams on New Customer Support projects and Kayako Software to update data.
Mentored Associate Consultants to encourage enthusiasm towards tasks and their responsibilities.
Prepared accurate and concise reports, conveying progress, issues and solutions to the Management.
Sr. Energy Advisor
Ways2Save Energy Pvt. Ltd
12.2013 - 12.2015
Examined client's energy usage by collecting electricity information and made recommendations to optimize energy usage.
Established energy-efficient approaches to address costly problems and save clients an average of $500 annually.
Broadened sales quota of 30 new customer orders and pioneered as leading salesperson during multiple periods.
Planned studies and business case development for utilities, independent power producers and government agencies.
Responded to incoming program emails and telephone inquiries.
Developed, updated and documented client reports to maintain customer service for internal records.
Sr. Education Consultant
QuScient Technologies Pvt. Ltd
12.2012 - 11.2013
Prepared students in making informed decisions on their academic goals, career planning and job placements.
Familiarize students in completing appropriate forms for financial aid and financing processes.
Guiding school dropouts and working employees to pursue their dream job with qualified certifications.
Research and recommend students to the Student Awards Office for scholarships.
Prepared students for later educational experiences by encouraging them to explore learning opportunities and explaining students best courses available for them based on their interests.
Education
BBA - Business Administration
Himalayan University
Skills
Project Management, Project Lifecycle, Budget Preparation, Time Management, Agile Methodologies, Resource Management for Multiple Priorities
Problem Solving, Project Coordination, Planning and Execution towards Projects Deadline
Documentation using Atlassian Confluence & Google Tools and Project Management using Atlassian Jira Tool
Microsoft Office (Word, Excel, Powerpoint, Project)
A bit of SQL (Structured Query Language) and Linux Operating System