Overview
Work History
Education
Skills
Certification
Projects
Timeline
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NANDINI PAREKH

Newmarket,ON

Overview

5
5
years of professional experience
1
1
Certification

Work History

Quality Assurance Technician

Rubicon Organics
03.2021 - Current
  • Ensured accurate verification and review of records during audits and inspections performed by Health Canada and other regulatory bodies.
  • Developed Work Instructions and revised SOPs following GPP, GDP, GMP, HACCP, and Critical Control Points guidelines, ensuring alignment with industry standards
  • Led staff training and development, enhancing team proficiency and assuming senior responsibilities in management’s absence to support decision-making and seamless operations.
  • Handled customer complaints, deviations, and CAPA procedures, identified root causes, and implemented corrective actions, while preparing Certificates of Compliance for product shipments to third parties.
  • Evaluated and approved raw materials and equipment, ensuring they met quality and compliance standards.
  • An active member of Joint Health and Safety Committee (JHSC), collaborating on inter-departmental safety projects.
  • Supported internal audits and regulatory inspections (Health Canada, FDA), ensuring documentation and practices complied with established QMS standards.
  • Oversaw batch and inventory release processes, ensuring timely resolution of discrepancies, reworks, and completion of documentation within specified guidelines

Processing Lead

Rubicon Organics
07.2020 - 03.2021
  • Initiated room setups and daily processes, coordinating scheduling with the Supervisor and Manager.
  • Assisted in Rapid Moisture Analysis to ensure product specifications are met. Tracked and updated process events, maintaining accurate records and aiding QC Specialists with batch documentation for QAP review and approval.
  • Resolved inventory discrepancies, supporting the Inventory and Quality team in data accuracy and compliance.
  • Performed sampling for analytical and retention testing, ensuring quality and safety procedures for cannabis products.
  • Reported quality issues throughout processing stages. Supported team training, facilitating the transfer of essential knowledge and skills.
  • Introduced and maintained a batch tracking system to ensure traceability and accurate Quality records.

Customer Service Associate

Leon's Furniture Store
06.2019 - 04.2020
  • Handled approximately 30 customer complaints, concerns, and issues professionally and promptly, providing effective solutions to ensure customer satisfaction.
  • Accurately and efficiently processed purchases, returns, exchanges, and other transactions using the store’s Point of Sale (POS) system.
  • Maintained detailed records of client purchases and bills within the customer information system (GERS), ensuring data accuracy and accessibility.
  • Addressed and assisted with customer queries in-person, via mail, and over the phone, while scheduling appointments for orders and deliveries.
  • Adhered to company policies and procedures regarding customer service, sales, safety, and security, ensuring compliance and maintaining the store’s reputation.

Education

Georgian College of Applied Arts And Technology
Barrie, ON
04.2020

Skills

  • Auditing and Inspection
  • Problem-Solving
  • Organization and Planning
  • Team collaboration
  • Flexibility
  • Documentation skills
  • Detail-Oriented
  • Results and Deadline-Driven

Certification

  • ISO 22716 (GMP)
  • Quality Management Foundation
  • Clinical Trials: Good Clinical Practice Specialization
  • Quality in Pharmaceutical Industry: GMP & Process Validation

Projects

  • Created and revised records to compile and analyze data related to inventory, quality, and production, ensuring accuracy and alignment with operational standards.
  • Reduced time for completing external party documentation by 40% through the creation and modification of templates for Certificates of Analysis prior to product shipment.
  • Collaborated with Compliance to establish a label tracking system for an efficient process flow among departments.

Timeline

Quality Assurance Technician

Rubicon Organics
03.2021 - Current

Processing Lead

Rubicon Organics
07.2020 - 03.2021

Customer Service Associate

Leon's Furniture Store
06.2019 - 04.2020
  • ISO 22716 (GMP)
  • Quality Management Foundation
  • Clinical Trials: Good Clinical Practice Specialization
  • Quality in Pharmaceutical Industry: GMP & Process Validation

Georgian College of Applied Arts And Technology
NANDINI PAREKH