Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nandini

Surrey,BC

Summary


Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Operator

Paladin Security Group
05.2025 - Current
  • Handled inbound calls for Support and Specialty Services, delivering professional client and staff support.
  • Supported property management by addressing tenant inquiries, maintenance requests, and emergencies.
  • Conducted start-of-shift check-ins, managed after-hours scheduling, and resolved staffing issues.
  • Dispatched mobile alarms, monitored emails, and coordinated efficient field operations.

Security Officer

Paladin Security Group
09.2024 - 05.2025
  • Enforced safety and emergency procedures while monitoring for hazards and security breaches.
  • Patrolled assigned areas to secure personnel, property, and equipment.
  • Responded to incidents and assisted individuals, contacting emergency services when required.
  • Utilized two-way radios and computer systems for communication, reporting, and documentation.
  • Acted with professionalism, integrity, and strong situational awareness to ensure a safe environment.

RVM Operator

Cvision Protection Group
03.2023 - 04.2025
  • Monitored live video feeds and analytics to detect and assess security incidents across multiple sites.
  • Responded to incidents using established escalation and emergency protocols.
  • Logged activities, prepared incident reports, and maintained accurate security documentation.
  • Communicated with clients, site staff, and emergency responders to coordinate timely responses.
  • Assisted in configuring monitoring platforms such as VMS, TeamViewer, Hikvision and provided feedback to improve SOPs.

Education

MBA -

University Canada West
Vancouver
04-2024

Bachelor of Computer Science -

Dronacharya College of Engineering
Gurugram, India
08-2021

Skills

  • Remote Video Monitoring & Surveillance
  • Incident Detection & Escalation Protocols
  • Property Management Call Handling
  • Report Writing & Documentation
  • Safety & Security Procedures Enforcement
  • Client & Tenant Support Services
  • Strong Communication & Decision-Making
  • Conflict Resolution & Problem-Solving

Timeline

Operator

Paladin Security Group
05.2025 - Current

Security Officer

Paladin Security Group
09.2024 - 05.2025

RVM Operator

Cvision Protection Group
03.2023 - 04.2025

MBA -

University Canada West

Bachelor of Computer Science -

Dronacharya College of Engineering

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