Nandhu Venu Gopal
Edmonton,Canada
Summary
Dedicated candidate with a passion for excellence and a commitment to continuous growth and learning. Known for a positive attitude, strong work ethic, and a proactive approach to hospitality management. Proven ability to thrive in dynamic environments while delivering exceptional guest experiences. Compassionate Community Support Worker known for productivity and efficiency in task completion. Possess specialized skills in client advocacy, crisis intervention, and community resource navigation. Excel at communication, empathy, and problem-solving to enhance support for diverse populations.
Overview
12
12
years of professional experience
Work History
CSW Relief
Robinhood Association
Sherwood Park, Alberta
07.2024 - Current
- Guided clients through transition to independent living within community.
- Maintained accurate records and documented client data in company databases.
- Supported individuals with facility-based planned activities in home and community settings.
- Supervised daily hygiene and skills to promote self-sufficiency.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
Culinary Associate
Marriott International
Edmonton, AB
07.2024 - Current
- Trained new staff on proper food handling techniques.
- Cleaned and sanitized all kitchen surfaces, utensils, and equipment.
- Organized kitchen storage areas for efficient use of space.
- Checked quality of incoming deliveries against order specifications.
- Maintained detailed records related to food production and service activities.
- Ensured that all food products were stored properly and labeled correctly.
- Prepared dishes according to customer preferences or dietary needs.
- Monitored temperatures of refrigerators and freezers to ensure safe storage conditions.
- Executed orders from customers accurately and efficiently.
- Stocked pantries with necessary supplies for cooking operations.
- Managed waste disposal in accordance with health regulations.
- Assisted in the preparation of all food items according to recipes and instructions.
- Provided customer service by responding quickly to inquiries or requests.
Assistant Manager & Corporate Trainer
Entrust Disability Services
Edmonton, Canada
09.2020 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Developed strong working relationships with staff, fostering a positive work environment
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Cook
Fairmont Hotel MacDonald
Edmonton, Canada
07.2021 - 09.2022
- Fostered an inclusive work environment that embraced diverse perspectives by actively seeking input from all team members during menu planning sessions
- Expedited orders during peak service times, working closely with front-of-house staff to ensure smooth operations
- Supported cost control efforts through portion monitoring, accurate ingredient measuring, and minimizing unnecessary expenses
- Contributed to successful catering events by efficiently preparing large quantities of food while maintaining quality standards
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process
- Maintained food safety and sanitation standards.
Cook 2
Four Seasons Resort & Residence
Whistler, Canada
07.2017 - 08.2020
- Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes
- Maintained excellent attendance record despite demanding work schedule and long hours
- Ensured timely service by managing multiple simultaneous orders without sacrificing quality or presentation standards
- Performed regular equipment maintenance checks, preventing costly repairs or replacements due to negligence
- Implemented seasonal menu changes smoothly while retaining popular offerings for loyal clientele
- Prepared various cuisine types, demonstrating versatility and adaptability in the kitchen environment
- Demonstrated commitment to professional development through ongoing training workshops relevant to the culinary industry
- Communicating with cooks regarding timing
- Maintaining records and ordering food, supplies and kitchen equipment as required.
Food & Beverage Assistant
Ritz-Carlton
Bangalore, India
05.2013 - 12.2013
- Participate in training sessions and staff meetings as required
- Continuously seek opportunities to expand knowledge and skills related to food and beverage service
- Assist in the preparation of food items according to recipes and quality standards
- Set up and replenish food stations or buffet areas as required
- Ensure prompt and efficient service delivery to guests, maintaining high levels of customer satisfaction
- Adhere to all food safety and hygiene regulations, ensuring a clean and sanitary work environment at all times
- Handle food and beverages in accordance with health and safety guidelines
- Maintain accurate records of orders, payments, and stock levels
- Assist in placing orders for food, beverages, and supplies.
Education
Certificate in Management Essentials -
Harvard Business School
03.2021
Post Grad Diploma- Logistics & Supply Chain Management -
St. Lawrence College
12.2015
Post Grad Diploma- Hospitality Management -
Fanshawe College
09.2014
Bachelors of Science- Hospitality Management & Hotel Administration -
Institute of Hotel Management
05.2013
Skills
- Microsoft Office
- Communication Skills
- Management Skills
- Organizational Skills
- Salesforce
- Customer Service Relations
- Financial Management
- Payworks
- Customer Relationship Management (CRM)
- Staff Training and Development
- Google Drive
Timeline
CSW Relief
Robinhood Association
07.2024 - Current
Culinary Associate
Marriott International
07.2024 - Current
Cook
Fairmont Hotel MacDonald
07.2021 - 09.2022
Assistant Manager & Corporate Trainer
Entrust Disability Services
09.2020 - 02.2025
Cook 2
Four Seasons Resort & Residence
07.2017 - 08.2020
Food & Beverage Assistant
Ritz-Carlton
05.2013 - 12.2013
Certificate in Management Essentials -
Harvard Business School
Post Grad Diploma- Logistics & Supply Chain Management -
St. Lawrence College
Post Grad Diploma- Hospitality Management -
Fanshawe College
Bachelors of Science- Hospitality Management & Hotel Administration -
Institute of Hotel Management
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