Nandana Shyam Rathan Nair
Summary
Dedicated Grader with experience in sorting and grading of soft clothes which are used and donated . Completes accurate, fast work and strictly enforces standards. Skilled in time management, multitasking and critical thinking.
Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
7
7
years of professional experience
Work History
Grader
Value Village
06.2023 - Current
- Graded 250 clothes per hour .
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
- Completed on-the-job training to learn correct methods for identifying defects.
- Inspected and maintained equipment for sorting.
- Detected abnormalities with visual inspections,
- Assisted in training employees on tasks to raise quality of work for entire team.
- Enforced sanitation and handling guidelines to meet regulatory compliance standards.
- Labeled items with correct information such as price, date of pricing etc..
- Communicates with customer queries .
Office Administrator
Teddy Buddies
03.2020 - 12.2021
- Managed to complete all the daily tasks and prepare for the next day
- Accurately gathered all the information's needed ,looked through new admissions etc. ..
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Office Administrator
Novelty Electric Company
01.2017 - 02.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Customer Service Representative
Trate
02.2018 - 10.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
PG Diploma - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2023
PG Diploma - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2022
Master of Arts - Masters in Commerce
Karyavattom Unniversity
India08.2020
Bachelor of Arts - Bachelor in Commerce
Kerala Unniversity
India12.2017
Skills
- Critical Thinking
- Monitoring and leadership
- Office Management
- Time Management
- Customer Service
- Set Organizational Policies
- Microsoft Office
- Customer service
- Coordination
Languages
English
Professional Working
Hindi
Professional Working
Malayalam
Full Professional
Timeline
Grader
Value Village
06.2023 - Current
Office Administrator
Teddy Buddies
03.2020 - 12.2021
Customer Service Representative
Trate
02.2018 - 10.2018
Office Administrator
Novelty Electric Company
01.2017 - 02.2020
PG Diploma - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
PG Diploma - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Master of Arts - Masters in Commerce
Karyavattom Unniversity
Bachelor of Arts - Bachelor in Commerce
Kerala Unniversity
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