Nancy Laurie Stanners (Thurston)
Red Deer,AB
Summary
Compassionate Funeral Arranger known for efficiently completing tasks with high productivity. Possess specialized skills in funeral planning, grief counseling, and administrative coordination. Excel at communication, empathy, and organizational abilities to provide respectful and thoughtful services.
Overview
9
9
years of professional experience
Work History
Funeral Arranger
Service Dignity INC
Calgary, Alberta
01.2015 - 07.2016
- Provided guidance to families on available options for burials, cremations and memorial services.
- Ensured all documents were completed accurately prior to submitting them to the appropriate agencies.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
- Advised families about available grief counseling resources if needed.
- Educated customers about the importance of pre-planning their own funerals.
- Participated in community activities for funeral home promotions and other purposes.
- Prepared detailed contracts outlining costs associated with funerals and other related services.
- Consulted with families of deceased to make funeral arrangements.
- Offered counseling and comfort to bereaved family members and friends.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Attended seminars or training sessions to stay up-to-date on industry trends or best practices.
- Handled financial transactions including collecting payments for services rendered.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Assisted with the selection of caskets, urns, burial vaults, flowers, clothing and other items needed for a service or memorial.
Family Service Counselor
Mcco Id
Calgary, Alberta
01.2008 - 12.2014
Funeral Arranger
Arbor memorial
Edmonton, Alberta
11.2009 - 01.2014
- Provided guidance to families on available options for burials, cremations and memorial services.
- Ensured all documents were completed accurately prior to submitting them to the appropriate agencies.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
- Educated customers about the importance of pre-planning their own funerals.
- Advised families about available grief counseling resources if needed.
- Participated in community activities for funeral home promotions and other purposes.
- Prepared detailed contracts outlining costs associated with funerals and other related services.
- Consulted with families of deceased to make funeral arrangements.
- Coordinated logistics with cemetery personnel regarding grave sites, crypts and mausoleums.
- Offered counseling and comfort to bereaved family members and friends.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Attended seminars or training sessions to stay up-to-date on industry trends or best practices.
- Handled financial transactions including collecting payments for services rendered.
- Scheduled funeral services, coordinated burials and arranged cremations.
Education
Associate of Applied Science -
Mount Royal University
Calgary, None05-1980
Skills
- Cultural sensitivity
- Compassionate communication
- Grief counseling
- Marketing and promotion
Timeline
Funeral Arranger
Service Dignity INC
01.2015 - 07.2016
Funeral Arranger
Arbor memorial
11.2009 - 01.2014
Family Service Counselor
Mcco Id
01.2008 - 12.2014
Associate of Applied Science -
Mount Royal University