Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Gonzalez Tenorio

219 W Midway Dr Apt 9 Anaheim

Summary

Detail-oriented team player with strong organizational skills. Effective at building positive relationships with clients and committed to making clients understand their financial needs, goals and options.

Overview

7
7
years of professional experience

Work History

Associate Personal Banker

Wells Fargo
11.2022 - Current
  • proactively engaging with customers through outreach via phone or email
  • Assist customers with setting up or closing accounts, completing credit card and loan applications, and signing up for new services.
  • Follow up with clients to gather feedback and provide additional assistance.
  • Expanded client base by promoting new financial products.

Bank Teller

Wells Fargo
08.2021 - Current
  • Interact with customers to manage their transactions
  • Offer multiple options to decrease wait time for the customer
  • A Lead Designee, ability to follow policies,procedures and regulations and identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Able to give bank tellers approval when it’s passed their transaction limit.

Cashier

Yoshinoya
07.2020 - 07.2021
  • Worked as a Opening/ closing shift cashier
  • Interact with customers to answer any questions about their order
  • Helped in the kitchen to devote myself in a fast-paced environment, while enhancing work efficiency and stressed management skills.

Hostess

Rodrigo’s Mexican Restaurant
04.2018 - 08.2020
  • Greeted customers in by taking them to their preferred seat
  • To-go specialist by accurately taking customer orders and safely handling food
  • Trained new hostesses on restaurant policies to maintain high standards of service.

Education

Fullerton College
2021

North Orange County
06.2018

General Studies

Katella High School
Anaheim, CA
05.2018

Skills

  • Bilingual -English & Spanish
  • Notary Public
  • Money Handling
  • Products and Services Knowledge
  • Follow-Up Skills

Timeline

Associate Personal Banker

Wells Fargo
11.2022 - Current

Bank Teller

Wells Fargo
08.2021 - Current

Cashier

Yoshinoya
07.2020 - 07.2021

Hostess

Rodrigo’s Mexican Restaurant
04.2018 - 08.2020

Fullerton College

North Orange County

General Studies

Katella High School

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Nancy Gonzalez Tenorio