Nancy Gonzalez Tenorio
219 W Midway Dr Apt 9 Anaheim
Summary
Detail-oriented team player with strong organizational skills. Effective at building positive relationships with clients and committed to making clients understand their financial needs, goals and options.
Overview
7
7
years of professional experience
Work History
Associate Personal Banker
Wells Fargo
11.2022 - Current
- proactively engaging with customers through outreach via phone or email
- Assist customers with setting up or closing accounts, completing credit card and loan applications, and signing up for new services.
- Follow up with clients to gather feedback and provide additional assistance.
- Expanded client base by promoting new financial products.
Bank Teller
Wells Fargo
08.2021 - Current
- Interact with customers to manage their transactions
- Offer multiple options to decrease wait time for the customer
- A Lead Designee, ability to follow policies,procedures and regulations and identify potential fraud/risky accounts and take appropriate action to prevent loss
- Able to give bank tellers approval when it’s passed their transaction limit.
Cashier
Yoshinoya
07.2020 - 07.2021
- Worked as a Opening/ closing shift cashier
- Interact with customers to answer any questions about their order
- Helped in the kitchen to devote myself in a fast-paced environment, while enhancing work efficiency and stressed management skills.
Hostess
Rodrigo’s Mexican Restaurant
04.2018 - 08.2020
- Greeted customers in by taking them to their preferred seat
- To-go specialist by accurately taking customer orders and safely handling food
- Trained new hostesses on restaurant policies to maintain high standards of service.
Education
Fullerton College
2021
North Orange County
06.2018
General Studies
Katella High School
Anaheim, CA05.2018
Skills
- Bilingual -English & Spanish
- Notary Public
- Money Handling
- Products and Services Knowledge
- Follow-Up Skills
Timeline
Associate Personal Banker
Wells Fargo
11.2022 - Current
Bank Teller
Wells Fargo
08.2021 - Current
Cashier
Yoshinoya
07.2020 - 07.2021
Hostess
Rodrigo’s Mexican Restaurant
04.2018 - 08.2020
Fullerton College
North Orange County
General Studies
Katella High School
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