Katrina Martin

• Organized patient MRI appointments promptly.
• ● Registering patients for appointments
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• Aided colleagues by preparing requisitions for the upcoming week.
• Managed daily bookings including confirming availability of requested services.
• Provided assistance to staff members in order to ensure smooth operations.
• Performed a variety of clerical duties such as filing, scanning documents, entering data into computer system, and managing medical records.
• Scheduled appointments for patients in accordance with established protocols.
• Interacted professionally with patients, families, visitors, medical staff, vendors.
• Provided assistance with training new staff members
• Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
• Provided patients by answering questions regarding their imaging procedure and providing instructions for preparation.

• Handled processing of physicians' orders.
• Managed chart maintenance processes.
• Facilitated communication within nursing unit.
• Coordinated procurement of necessary supplies.

• Registering patients for appointments, booking/editing appointments –Interventional Radiology, Fluoroscopy, Bone Density, CT
• ● Receptionist duties including scanning , faxing, data entry, sign out and completing release of information, sort and mail reports, print films
• ● Collaborating with colleagues and assisting by helping with workload, audits
• ● Training and mentoring new clerical staff and studentsAnswered phones, scheduled appointments, greeted patients and ordered supplies.
• Displayed excellent customer service skills when interacting with patients, families, and healthcare professionals.
• Maintained accurate records of patient data, images, and other pertinent information.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Assisted back office patient processes to reduce office wait times.
• Contacted medical facilities to schedule patients for admission.
• Handled general office duties to support administrative staff during peak hours.
• Assisted in scheduling patient appointments for radiology tests and procedures.
• Updated and maintained databases with current information.

• Coordinated Chemotherapy appointments, processed doctors' orders, resolved issues.
• Facilitated effective organizational communications.
• Developed patient registries and charts.
• Mentored incoming Unit Clerks.
• Managed inventory and ordering of necessary supplies.
• Trained new unit clerks, fostering a collaborative and knowledgeable team environment.
• Maintained confidentiality of all patient information.

• Managed the processing of medical, surgical, extended care, cancer clinic and emergency unit orders.
• Coordinated appointments and patient registrations effectively.
• Streamlined internal and external communications channels.
• Ensured timely delivery and replenishment of stock.
• Provided onboarding and training for newly hired clerks.
• Delivered comprehensive instructional sessions to students.

Utilized point of sale to handle patient billing transactions.

• Prepared billing documents for hospital cashier.

• Performed reception duties, managing scheduling of patient appointments.
• Managed MSP billing and scanning reports effectively.
• Managed patient flow between rooms efficiently.
• Ensured timely stocking of essential supplies.
• Coordinated internal and external communications.
• Transmitting patient data to relevant locations.
• Led the orientation process for newly hired MOAs.
• Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
• Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
• Compiled and coded patient information or data in appropriate computer system.
• Processed referrals for specialist visits or diagnostic tests.