Nancy Watiri Njama
Hamilton,ON
Summary
Dedicated professional with extensive experience in security operations and housekeeping, notably at McMaster Children Hospital. Proven ability to enhance safety through vigilant surveillance and effective communication. Skilled in access control and customer service, consistently maintaining high standards of cleanliness and security while optimizing productivity and response times. First aid certified.
Overview
5
5
years of professional experience
Work History
Housekeeping Aide
McMaster Children Hospital
06.2025 - Current
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Dusted and polished surfaces to achieve attractive shine.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Security Guard
Difranco Security Services
12.2024 - 05.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Examined doors, windows and gates to verify security.
Housekeeper
NIAGARA CITY CRUISES
06.2024 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Security Guard
Riley Security Services
03.2020 - 08.2023
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Managed access control systems to ensure authorized entry, maintaining secure environment.
- Reduced false alarm responses, accurately assessing and responding to security alerts.
Education
National Diploma - SALES AND MARKETING
National College
Nairobi, Kenya09-2014
Skills
- Customer service
- Access control
- Patrolling
- Punctuality
- Physical fitness
- Reporting skills
- First aid certified
- English fluency
- Surveillance
- Security operations experience
- Security operations experience
- Customer service-focused
Languages
English
Timeline
Housekeeping Aide
McMaster Children Hospital
06.2025 - Current
Security Guard
Difranco Security Services
12.2024 - 05.2025
Housekeeper
NIAGARA CITY CRUISES
06.2024 - 11.2024
Security Guard
Riley Security Services
03.2020 - 08.2023
National Diploma - SALES AND MARKETING
National College
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